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Savona cruise
hospitality project
As part of the Memorandum
of Understanding between the
Municipality of Savona
and
Costa Cruises, the latter (within the
framework of its efforts to promote
local development) began the joint
management – under the terms of an
agreement with the Municipality, the
Port Authority
and the
Chamber
of Commerce
– of the “Info Point”
located in the port next to the
cruise terminal; the goal is to help
improve the quality of service and
tourist information provided for the
Company’s guests. Also planned in
this regard are a series of development
projects with local business
associations; one example is
Savona
2.0 Accoglienza turistica diffusa
.
35 Savona retail outlets will display
a special logo, meaning that their
managers have done a training course
providing them with details of the
cruise industry and of the typical
profiles of cruise passengers and their
expectations.