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A partnership of excellence

for dry-docking

The increased technological and mechanical complexity of ships has led over time to the setting-up of hubs of excellence providing
maintenance services tailored to the demands of cruise operators. This, in turn, has stimulated processes of capacity building centered
around the upgrading of facilities and infrastructure designed to accommodate ever-larger mega-ships and ensure continuous
innovation.
With this objective in mind, in 2016 Costa Cruises acquired a 33.3% stake in Chantier Naval de Marseille, a shipyard specializing
in repairs and conversions headquartered in the French city, which is a subsidiary of the Genoese company San Giorgio del Porto, one
of Italy’s leading yards. This operation will lead to the creation of a global player in ship repairs and conversions, bringing benefi ts to
the local economy in terms of direct employment and development of allied industries.
This strategic venture entailing an initial investment worth 10 million euros is a vital step forward towards the optimum management
of fl eet maintenance in the Mediterranean, and will include provision for handling the next-generation ships scheduled for delivery in
the next few years.

Trust based on clear and equal opportunities. In 2016 the Company or “conditional” qualifi cation; the latter force. The Code invites our partners to 1 “Conditional” qualifi cation means that
1
transparent relationships focused on the process of harmonization means that the candidate does not meet adopt a correct approach by limiting the there will be a limitation on the amount
of business that can be assigned to the
and rationalization of vendors for each all of the evaluation criteria in compliance use of non-renewable resources, reducing, supplier concerned. Initial qualifi cation
265 Costa Cruises operates so as to establish in broad commodity category with the goal with set standards. recovering and recycling waste, and also depends on the outcome of a
screening procedure and confi rmation that
To become an offi cial supplier, it is minimizing the environmental impact
its supply chain strong, lasting partnerships of consolidating strategic partnerships and
the supplier concerned does not belong to
AUDITS OF THIRD based on mutual trust and with the further strengthening interaction. necessary to sign a contract and pledge to generated. one of the categories of entities with which
Costa Cruises, being a member of Carnival
PARTY SUPPLIERS shared aim of ensuring growth, quality, For the purposes of qualifi cation, Costa abide by Costa’s Business Partner Code of Costa Cruises has stated its intent to Corporation, is not allowed to engage
innovation and sustainability. Relationships Cruises uses objective evaluation criteria Conduct and Ethics, thereby undertaking comply with and support laws and in any business transactions insofar as
with suppliers depend on clear and to assess technical aspects and the sound to meet the Company’s expectations for regulations relevant to slavery and human it is subject to the laws and regulations
implementing economic sanctions
transparent management processes, economic footing of suppliers, as well as legal compliance and ethical behavior. In traffi cking, as set out in the UK Modern programs administered by the United
consideration of both parties’ respective their ethical, environmental and safety particular, suppliers must have knowledge Slavery Act; similarly, Costa expects all of States Department of the Treasury’s
needs, and a careful process of selection record. The accreditation process is of and comply with the environmental its suppliers to respect and follow these Offi ce of Foreign Assets Control
(OFAC Compliance Policy).
and performance monitoring, prioritizing completed by assigning “unconditional” laws and health & safety regulations in legal requirements.

Purchase Order Vendor Integration System

simplify the exchange of data and information. The new system is based on B2B integration in
Management of the procurement system for products in the food&beverage area for each ship demands lieu of traditional paper document transactions. The paperless process facilitates traceability of
the prompt and accurate electronic exchange of business data: there are more than 50 categories of any changes, which is vital in a setting like a ship where the level of demand varies depending
commodities involved with an average of 6,000 orders processed each month. on the number of guests on board. The intention is to extend the POINT system to other
The launch of the POINT (Purchase Order Integration) Project with implementation of a web-based broad categories of commodities and other fi elds such as management of tenders, methods
system for all our food&beverage suppliers is in line with Costa’s determination to upgrade, enhance and of purchasing from catalogues and requests for off ers.