Page 36 - SUSTAINABILITY REPORT 2016

GOVERNANCE 37

SAFETY MANAGEMENT

For Costa guaranteeing safety on board (SMS) ensures that occupational safety 2 order to verify ships’ effi ciency level and ship access points are monitored 24/7 by
and throughout the voyage (including is an integral part of its shipboard and the maintenance condition of structures, CCTV.
machinery, plant and other equipment Costa’s port calls are managed by
1 Issued by IMO (International Maritime embarkation and disembarkation of shoreside managerial processes with on board, including safety equipment. means of security processes designed 95,882
Organization) and including SOLAS guests) is a vital part of responsible harmonization between the Corporation’s
(Safety of Life at Sea), the name of the
international convention concerning the business management. We do our practices and procedures, regulatory Costa also has a program of internal to minimize security-related risk while TRAINING HOURS
safety of merchant ships. utmost to foster an across-the-board requirements and the oSHAS 18001 inspections to verify compliance with allowing the smooth fl ow of guests, (SHIPBOARD SAFETY)
safety-centric corporate culture in order standard. procedures and performance of scheduled crew and supplies. Security personnel
2 Assessment of compliance with the
relevant requirements is carried out by to prevent any potential risk and help fl eet maintenance. The human factor is (comprising third party suppliers and
the Risk Advisory and Assurance Services ensure that safety is of the utmost Shoreside and shipboard safety as essential as technology when it comes local authorities) maintain strict access 1,256
(RAAS) Department, which prepares the
associated reports and submits them to the concern to the cruise industry as a to preventing dangerous situations. For control to the ships, with passenger and
relevant Head Offi ce department and to whole. The Company goes beyond mere Costa Cruises’ ships are designed, built this reason our crew members are trained luggage screening checkpoints similar to TRAINING HOURS
each ship. (SHORESIDE SAFETY)
compliance with reference standards and and maintained in full compliance with to have a perfect understanding of the those found at airports. The Care Team
regulations and also acts in accordance international safety standards. They are procedures and acquire the competencies is a special Costa emergency response
1
with the guidelines laid down by Carnival also subjected to regular dry-docking and they are required to apply in an emergency unit set up to handle cases involving
Corporation & plc, the most up to periodical surveys and audits. situation. individual passengers. Similarly, the
date and eff ective in the industry. The At sea, safety monitoring is carried out Crew Care Team provides assistance to
procedures implemented to guarantee the nonstop using state-of-the-art equipment Costa has an electronic system – using individual crew members.
protection of guests, crew members and in accordance with specifi c operational cards given to guests and a server – for
Company assets (ships, port terminals procedures. The Company has a satellite the identifi cation of people on board
and IT systems) are managed using an communication system to ensure the ship and the management of the
integrated approach and are always in constant real-time global coverage of all regularly scheduled boat drills held in
line with the key reference policy, namely the members of the fl eet as well as of the embarkation ports before departure.
the Corporate (Health, Environment, sea and weather conditions. A general safety video is also aired on
Safety & Security) HESS Policy. Costa National and international laws impose the in-cabin television system for guest
Cruises’ Safety management System regular and unscheduled surveys in viewing. Outside decks, public areas and