Page 38 - SUSTAINABILITY REPORT 2016

GOVERNANCE 39

The choice and planning of itineraries this assessment includes liaising in real compliance both with the regulations At every level of the organization 3 Particularly for crew members engaged
and destinations takes into account time with Costa’s internal organizations in force in the country concerned and the highest priority is placed on the in maintenance of the ship and the engine
room, the work education programs
the risk factors associated with each for the purpose of authorizing port calls with the strict rules enforced by our development of a corporate culture include a large amount of on-the-job
country. The Company pays close and implementing security measures. Company regarding transfers, safety in of prevention and workplace safety training designed to prioritize hands-on
experience. Costa’s Deck and Engine
attention to the global geopolitical The same type of approach is used the places visited and scheduling of re- generally. All crew members receive Offi cers also regularly attend training
situation and analyzes the intelligence when it comes to planning shore tours: boarding times. ongoing training and are made aware and refresher courses at the CSMART
gathered from the relevant stakeholders for Costa Cruises, safeguarding the of the direct link between occupational Academy, Carnival’s state-of-the-art
maritime training center.
(Embassies, Consulates and the Ministry guests means off ering them ashore the Occupational Health and Safety safety and the safety of the guests.
of Foreign Aff airs) in order to determine same standard of safety that is found on Periodic audits are conducted, both 4 The SMS is in compliance with applicable
in advance whether it is necessary to board the ships – indeed, a reassuring Protecting the health and safety by internal corporate auditors and by laws, general requirements and industry-
specifi c rules, including the reference
change an itinerary and any port calls. sense of security is an integral part of of workers, especially shipboard external third-party certifi cation and standard.
Possible changes of cruise route due the enjoyment of each destination. The employees, is one of Costa Cruises’ top regulatory auditors; in 2016 there
to an emergency aff ecting a specifi c Costa shore excursions listed in the priorities. The Company is committed were 15 internal audits and 1 external
to preventing occupational accidents audit.
destination are assessed by Carnival brochure are designed together with and guaranteeing the highest safety As far as concerns the number of 150,246
Maritime (Company Security Offi cer); local tour operators so as to ensure
standards for crew members. shipboard accidents (the number of HEALTH
3
Safety training , constant monitoring shoreside accidents is negligible), this AND SAFETY
of risks and continuous updating of was in line with the fi gure for the TRAINING HOURS
CARE TEAM FACTS & FIGURES technology and Personal Protective previous year (618 vs. 617). SHIP + SHORE

Equipment are all integral parts of
950 969 2,770 175 Costa’s Occupational Health and
Safety Management System . The
4
system procedures are defi ned
SHIPBOARD INDIVIDUAL INDIVIDUAL SHORESIDE centrally allowing the application of
OPERATIVES CREW CASES GUEST CASES OPERATIVES international safety requirements on
HANDLED HANDLED
(medical transport, deaths all the ships and ensuring their perfect
due to natural causes, other alignment with the Company’s goals
individual crises)*
of prevention and reduction of risks.

(*) Medical disembarkations account for 85%
of the (guest and crew) cases