Page 148 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE
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              GRI-G4 Indicators                                  Publication  Reference (page)     Reporting  Omission (reason why)               GRI-G4 Indicators                                  Publication  Reference (page)      Reporting  Omission (reason why)

             EN 28     Percentage of products sold and their packaging    SR       /          Not applicable                                     LA 8      Health and safety topics covered in formal agreements   SR  101
                       materials that are reclaimed by category                                                                                         with trade unions
             Compliance                                                                                                                          Training and education
             EN 29      Monetary value of significant fines and total number of    SR  62                   There has been one (Costa            LA 9       Average hours of training per year per employee by   SR  134, 136
                       non-monetary sanctions for non-compliance with                                       Deliziosa) for a total  of 5,000                  employee category
                       environmental laws and regulations                                                   euros.
                                                                                                                                                 LA 10       Programs for skills management and lifelong learning    SR  96
                                                                                                                                                              that support the continued employability of employees
             Transport                                                                                                                                      and assist them in managing career endings
             EN 30      Significant environmental impacts of transport  SR         /          Not applicable                                     LA 11       Percentage of employees receiving regular performance   SR  96
                                                                                                                                                               and career development reviews, by gender and by
             Overall                                                                                                                                          employee category
             EN31      Total environmental protection expenditures and    SR       /          Confidentiality                                    DIVERSITY AND EQUAL OPPORTUNITY
                       investments by tipe                                                                                                       Equal Remuneration for Women and Men
             Supplier Environmental Assessment
                                                                                                                                                 LA13       Ratio of basic salary and remuneration of women to men   SR  /        Confidentiality
             EN 32      Percentage of new suppliers that were screened using   SR  84, 137                                                                     by employee category, by significant locations of
                       environmental criteria                                                                                                                  operation
             EN 33      Significant actual and potential negative environmental    SR  /      Not applicable                                     Supplier Assessment for Labor Practices
                       impacts in the supply chain and actions taken
                                                                                                                                                 LA 14       Percentage of new suppliers that were screened using   SR  84, 137
             Environmental Grievance Mechanisms                                                                                                                labor practices criteria
              EN 34     Number of grievances about environmental impacts filed  SR  62                                                           LA 15      Significant actual and potential negative impacts for    SR  /        Not applicable
                                                                                                                                                               labor practices in the supply chain and actions taken
             SOCIAL                                                                                                                              Grievances about labor practices
             Employment                                                                                                                          LA 16     Number of grievances about labor practices filed,    SR    136
             LA 1        Total number and rates of new employee hires and    SR  91, 134                    The nature of the business                     addressed, and resolved through formal grievance
                      employee turnover by age group, gender and region                                     does not allow the reliable                     mechanisms
                                                                                                            and complete quantification
                                                                                                            of all the aspects indicated         SOCIAL: HUMAN RIGHTS
                                                                                                            by the index, which has the-         Investment and procurement practices
                                                                                                            refore been reported on the
                                                                                                            basis of the best information        HR 2       Total hours of employee training on policies and    SR  134, 136
                                                                                                            available                                     procedures concerning aspects of human rights
             LA 2      Benefits provided to full-time employees that are not   SR  /          Not applicable  There are no specific              Non-discrimination
                       provided to temporary or part-time employees, by                                     differences from a
                       significant locations of operations                                                  contractual point of view.           HR 3        Total number of incidents of discrimination and actions   SR  136
                                                                                                            Any benefits are granted                      taken
                                                                                                            proportionally to contractual
                                                                                                            working hours, based on the          Forced or compulsory/Child  labor
                                                                                                            relevant legislation in each
                                                                                                            country and for this reason
                                                                                                            there are variations as to           HR 5       Operations and suppliers identified as having significant    SR  32, 84
                                                                                                            what is or is not included                    risk for incidents of child labor and measures taken to
                                                                                                            in relation to certain types                  contribute to its effective abolition
                                                                                                            of social security and/or            HR 6       Operations and suppliers identified as having significant    SR  32, 84
                                                                                                            insurance cover                               risk for incidents of forced or compulsory labor, and
             LA 3        Return to work and retention rates after parental leave,   SR  135                                                               measures to contribute to the elimination of all forms of it
                       by gender
             LA 4        Minimum notice period(s) regarding significant    SR      /          Confidentiality  As far as concerns minimum        Security practices
                      operational changes                                                                   notice periods regarding
                                                                                                            operational changes, Costa           HR 7       Security personnel trained in the organization’s policies    v  32, 34, 134, 136
                                                                                                            Cruises informs and consults                  or procedures concerning aspects of human rights
                                                                                                            the workers’ representatives
                                                                                                            prior to signing any agreements,     Indigenous rights
                                                                                                            in compliance with the relevant
                                                                                                            legislative requirements             HR 8        Total number of incidents of violations involving rights of    SR  /  Not applicable
                                                                                                                                                          indigenous people and actions taken
             LA 6        Type of injury and rates of injury, occupational diseases,   SR  134, 136
                      lost days, and absenteeism, and total numsber of work-                                                                     SUPPLIER HUMAN RIGHTS ASSESSMENT
                      related fatalities, by region and by gender
                                                                                                                                                 Supplier Human Rights Assessment
             LA 7      Workers with high incidence or high risk of diseases    SR  /          Not applicable
                    related to their occupation                                                                                                  HR 10    Percentage of new suppliers that were screened using    SR  84, 137
                                                                                                                                                          human rights criteria
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