Page 149 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE
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 GRI-G4 Indicators  Publication  Reference (page)     Reporting  Omission (reason why)  GRI-G4 Indicators  Publication  Reference (page)      Reporting  Omission (reason why)

 EN 28     Percentage of products sold and their packaging    SR  /  Not applicable  LA 8      Health and safety topics covered in formal agreements   SR  101
           materials that are reclaimed by category        with trade unions
 Compliance  Training and education
 EN 29      Monetary value of significant fines and total number of    SR  62  There has been one (Costa   LA 9       Average hours of training per year per employee by   SR  134, 136
           non-monetary sanctions for non-compliance with    Deliziosa) for a total  of 5,000                employee category
           environmental laws and regulations  euros.
         LA 10       Programs for skills management and lifelong learning    SR  96
                      that support the continued employability of employees
 Transport             and assist them in managing career endings
 EN 30      Significant environmental impacts of transport  SR  /  Not applicable  LA 11       Percentage of employees receiving regular performance   SR  96
                       and career development reviews, by gender and by
 Overall               employee category
 EN31      Total environmental protection expenditures and    SR  /  Confidentiality  DIVERSITY AND EQUAL OPPORTUNITY
           investments by tipe  Equal Remuneration for Women and Men
 Supplier Environmental Assessment
         LA13       Ratio of basic salary and remuneration of women to men   SR  /        Confidentiality
 EN 32      Percentage of new suppliers that were screened using   SR  84, 137                by employee category, by significant locations of
           environmental criteria                operation
 EN 33      Significant actual and potential negative environmental    SR  /  Not applicable  Supplier Assessment for Labor Practices
           impacts in the supply chain and actions taken
         LA 14       Percentage of new suppliers that were screened using   SR  84, 137
 Environmental Grievance Mechanisms                labor practices criteria
  EN 34     Number of grievances about environmental impacts filed  SR  62  LA 15      Significant actual and potential negative impacts for    SR  /  Not applicable
                       labor practices in the supply chain and actions taken
 SOCIAL  Grievances about labor practices
 Employment   LA 16     Number of grievances about labor practices filed,    SR  136
 LA 1        Total number and rates of new employee hires and    SR  91, 134  The nature of the business             addressed, and resolved through formal grievance
          employee turnover by age group, gender and region   does not allow the reliable              mechanisms
 and complete quantification
 of all the aspects indicated   SOCIAL: HUMAN RIGHTS
 by the index, which has the-  Investment and procurement practices
 refore been reported on the
 basis of the best information   HR 2       Total hours of employee training on policies and    SR  134, 136
 available          procedures concerning aspects of human rights
 LA 2      Benefits provided to full-time employees that are not   SR  /  Not applicable  There are no specific   Non-discrimination
           provided to temporary or part-time employees, by   differences from a
           significant locations of operations  contractual point of view.    HR 3        Total number of incidents of discrimination and actions   SR  136
 Any benefits are granted           taken
 proportionally to contractual
 working hours, based on the   Forced or compulsory/Child  labor
 relevant legislation in each
 country and for this reason
 there are variations as to   HR 5       Operations and suppliers identified as having significant    SR  32, 84
 what is or is not included           risk for incidents of child labor and measures taken to
 in relation to certain types           contribute to its effective abolition
 of social security and/or   HR 6       Operations and suppliers identified as having significant    SR  32, 84
 insurance cover          risk for incidents of forced or compulsory labor, and
 LA 3        Return to work and retention rates after parental leave,   SR  135          measures to contribute to the elimination of all forms of it
           by gender
 LA 4        Minimum notice period(s) regarding significant    SR  /  Confidentiality  As far as concerns minimum   Security practices
          operational changes   notice periods regarding
 operational changes, Costa   HR 7       Security personnel trained in the organization’s policies    v  32, 34, 134, 136
 Cruises informs and consults           or procedures concerning aspects of human rights
 the workers’ representatives
 prior to signing any agreements,   Indigenous rights
 in compliance with the relevant
 legislative requirements  HR 8        Total number of incidents of violations involving rights of    SR  /  Not applicable
                  indigenous people and actions taken
 LA 6        Type of injury and rates of injury, occupational diseases,   SR  134, 136
          lost days, and absenteeism, and total numsber of work-   SUPPLIER HUMAN RIGHTS ASSESSMENT
          related fatalities, by region and by gender
         Supplier Human Rights Assessment
 LA 7      Workers with high incidence or high risk of diseases    SR  /  Not applicable
       related to their occupation  HR 10    Percentage of new suppliers that were screened using    SR  84, 137
                  human rights criteria
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