Page 37 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE

COMMITMENT 35

Shoreside and shipboard safety management members are ready to deal with any into account the risk factors CARE TEAM FACTS & FIGURES

One of Costa’s top priorities is the Corporation’s practices and situation; they have the necessary associated with each country. The
effective safety management, i.e. procedures, regulatory requirements skills to effectively perform their Company pays close attention to
guaranteeing the safety of guests and the OSHAS 18001 standard. duties also in the unlikely event of an the global geopolitical situation and
and employees at all times (before, Costa Cruises’ ships are subjected to emergency. A key role is played by the analyzes the intelligence gathered
during and after the cruise). For regular dry-docking and periodical Arison Maritime Center , Carnival’s from the relevant stakeholders. 800
6
this reason the Company has always surveys and audits. The Company new state-of-the-art training center Possible changes of cruise route SHIPBOARD
OPERATIVES
focused on going beyond regulatory has a satellite communication for the maritime industry. due to an emergency affecting a
compliance, thanks to innovative system to ensure constant real-time Security personnel maintain strict specific destination are assessed 841
technology and extremely advanced global coverage of all the members access control to our ships. We by Carnival Maritime (Company INDIVIDUAL CREW
CASES HANDLED
guidelines, in line with the approach of the fleet as well as of the sea and employ a variety of technologies Security Officer); this assessment
adopted by Carnival Corporation. weather conditions. Navigational to assist security personnel: these includes liaising in real time with 170
The relevant procedures are safety is guaranteed thanks to this include systems for recognition of Costa’s internal organizations for the SHORESIDE
incorporated in Costa’s different system, to the adoption of specific accredited passengers and screening purpose of authorizing port calls and OPERATIVES
areas of operations and are consistent operational procedures and to the of luggage. The Care Team is a implementing security measures. 1,500
with the Corporate HESS (Health, use of cutting-edge technology. In special Costa emergency response The same type of approach is INDIVIDUAL GUEST
Environment, Safety & Security) addition to periodical inspections to unit set up to handle cases involving used when it comes to planning CASES HANDLED
Policy. The integration of specific verify the efficiency and maintenance individual passengers. Similarly, the shore tours: for Costa Cruises, (medical disembarkations,
deaths due to natural causes,
occupational health & safety aspects of machinery, plant and equipment Crew Care Team provides assistance safeguarding the guests means sensitive cases, 7
other individual crises)
is brought about thanks to the Safety on board, rigorous safety training to individual crew members. offering them ashore the same
Management System (SMS), which is conducted for all staff so that The choice and planning of standard of safety that is found on
also ensures harmonization between critical thinking is fostered and crew itineraries and destinations takes board the ships.
7 Medical disembarkations account for
6 Source: https://www.csmartalmere.com 83% of the (guest and crew) cases.