138 / 140
Human Rights Grievance Mechanisms
HR 12
Number of grievances about human rights
SR
26
SOCIETY
Local communities
SO 2
Operations with significant actual or potential negative
impacts on local communities
SR
49, 66, 67
Anti-Corruption
SO 3
Monitoring the risk of corruption
SR
26
SO 4
Communication and training on anti-corruption policies
and procedures
SR
26
SO 5
Confirmed incidents of corruption and actions taken
SR
/
Not applicable
Public policy
SO 6
Total value of political contributions by country
and recipient/beneficiary
SR
/
Not applicable
Anti-competitive behavior
SO 7
Total number of legal actions for anti-competitive behavior,
anti-trust, and monopoly practices and their outcomes
SR
/
Not applicable
Compliance
SO 8
Monetary value of significant fines and total number
of non-monetary sanctions for non-compliance with laws
and regulations
SR
/
Not applicable
Supplier Assessment for Impacts on Society
SO 9
Percentage of new suppliers that were screened using
criteria for impacts on society
SR
96
SO 10
Significant actual and potential negative impacts on society
in the supply chain and actions taken
SR
29
Grievance Mechanisms for Impacts on Society
SO 11
Number of grievances about impacts on society filed,
addressed, and resolved through formal grievance
mechanisms
/
Not applicable
CUSTOMER HEALTH AND SAFETY
Health and safety of consumer
PR 1
Percentage of significant product and service categories for
which health and safety impacts are assessed for improvement
SR
27,86
PR 2
Total number of incidents of non-compliance with
regulations and voluntary codes concerning health and
safety impacts of products and services during their life
cycle, by type of outcomes
SR
/
Not applicable
Product and service labeling
PR 3
Information on products and services
SR
/
Not applicable
PR 4
Total number of incidents of non-compliance with
regulations and voluntary codes concerning product and
service information and labeling, by type of outcomes
SR
/
Not applicable
PR 5
Results of surveys measuring customer satisfaction
SR
90
GRI-G4 Indicators
Publication Reference (page)
Reporting
Omission (reason why)