Page 137 - SUSTAINABILITY REPORT 2016
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tomorroW     INNOVATION, RESPONSIBILITY AND DEVELOPMENT  137




















 Towards a future with less   by implementing methods aimed at   Next  was  the  defi nition  of  the  actions  actions aimed at all the passengers and
 waste   reducing the amount of food prepared   required to involve and sensitize  food  crew.
 but not consumed, and encouraging   service personnel. The operational plan  A program of communication has been
 Respect  for  and  love  of  fi ne  food  guests to eat more responsibly.   included mapping of wastage at food  devised  drawing  attention  to  the
 guide the planning of all our activities  For  this  reason,  in  2016  Costa  began   preparation  processing  level;  this  was  importance of a balanced diet and
 undertaken with the Università di Scienze  a partnership with  Winnow cook   done by placing kitchen scales in each  good eating habits in relation not only
 Gastronomiche di Pollenzo, including  smarter, a company specializing   strategic area on the ship, weighing  to health but also to environmental
 measures to reduce food wastage both  in optimization of processes in   what was put in the bin and keeping a  impact. Sensitization of guests, using a
 during preparation of dishes and when  professional kitchens with the aim of   record of the diff erent food categories.  range of tools and channels, is directed
 consuming meals. In the latter instance  ensuring continuous improvement and   What started out as a pilot project  at  promoting  the  benefi ts  of  healthy
 the focus is wholly on the guest and Costa  sustainability. The goal was to cut food   will now be gradually extended and  eating and a healthy lifestyle. It will
 has worked with UNISG to devise a way  waste in each step of the shipboard food   implemented on board all the members  also be increasingly aimed at conveying
 of raising awareness of the importance  preparation process.   of the Costa Cruises fl eet. This will be  information and key messages so as to
 of  choosing the  right  portions, and  The starting point for this project was   a  fi rst  for  the  cruise  industry,  using  a  encourage responsible behaviors, reduce
 putting quality before quantity.     to analyze and quantify the amount   holistic approach to drive and sustain  food wastage and accompany changes
 The sheer scale of our operations, in  of food thrown away; this, in turn,   reductions in food waste without in any  in the shipboard food experience – the
 terms of the number of meals served  determined the choice of the strategies   way aff ecting the guest’s enjoyment of  latter being one of Costa Cruises’ brand
 each year, enables us to tackle the  and processes to be  implemented  on   the cruise experience.  assets – on a path to sustainability
 reduction  of  waste  in the knowledge  board  together  with  any  corrective   Awareness raising and involvement  that is increasingly “social”, shared and
 that  we  can  make  a  real  diff erence  measures required.   are key parts of the project with direct  perceived by society at large.
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