Page 31 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE
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COMMITMENT   29





















                                                       MAP OF STAKEHOLDERS










                                                                                EMPLOYEES
                                                                                20,000               ENVIRONMENT

                                                                                FROM 5 CONTINENTS
                                                                                AND 70 COUNTRIES
                                                             LOCAL
                                                             COMMUNITIES                                       SUPPLIERS
                                                                                                               11,251






                                                            GUESTS OF
                                                            200

 Relations with stakeholders                                NATIONALITIES                                          TRAVEL
                                                                                                                   AGENTS
 For Costa, corporate social responsibility  economic gain.  This has only been   environmental impact of cruising, and   80,000
 is an inevitable business choice also  possible thanks to ongoing, constructive   continuous interaction with Carnival   LOCATED
 insofar as effective sustainability  dialogue with all our stakeholders, who   Corporation & plc play a central role   GOVERNMENT   WORLDWIDE
                                                                AGENCIES
 measures enhance our competitive edge  play an increasingly central role in the   in  identifying  the  most  important
 and the satisfaction of the stakeholders  Company’s corporate system.  sustainability issues and assessing   MEDIA
 concerned.  Costa’s aim is to become the  Lasting, sustainable company growth is   how best to incorporate them in the
 hub of a wider network of stakeholders,  closely linked to the ability to recognize   business, with a long-term approach   NGOs
 promoting  an  open  and  transparent  and interpret changes in the market and   set out in the Sustainability Plan.
 business ecosystem and facilitating  in society. In this context, dialogue with   An integral part of Costa’s value creation
 partnerships  working  towards  a  more  stakeholders generally, particularly   model, our stakeholders effectively give
 sustainable future. Indeed, it is only  with public sector representatives   us  our  license-to-operate;  we  engage
 by listening to all its stakeholders that  and trade organizations, both in Italy   with them continuously and regard
 Costa  has  been  able  to  create  social  and abroad, with discussion of issues   them as full-fledged partners in building
 and environmental value as well as  arising from the economic, social and   a path to joint long-term development.
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