Page 37 - BILANCIO DI SOSTENIBILITÀ 2019 RISULTATI E PROSPETTIVE
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 Responsible

 water
 management                                      Wastewater treatment


 The 2030 Agenda includes recommendations for the sustainable and responsible use of   In order to protect the environment and guarantee the health and safety of crew members, if
 water, which is likely to be the most critical natural resource in the decades to come, given   a spill or discharge of wastewater occurs, it is specially treated using cutting-edge purification
 the problems of access to an ample supply of safe drinking water in many parts of the globe.   systems. In 2019 there were 7 spills of lubricating oil, gray water and treated sewage, and all
 Accordingly, Costa is working towards both of the water-related SDGs, minimizing water   7 were minor incidents dealt with by the shipboard personnel, who are regularly trained to
 wastage in all its marine operations, partly by means of state-of-the-art purification devices   take all possible steps to clean up and minimize the environmental impact of a spill in line with
 (reverse osmosis systems) but also by reducing the amount of bilge water generated on   Company procedures. No grievances about environmental impacts were filed by stakeholders
 board and using it again as technical water. At the same time thanks to the use of special   during the reporting period.
 desalination plants, we have gradually increased the amount of water produced directly
 on board (76.29%) so as to reduce as much as possible the quantity bunkered in our ports
 of call; in any event, Costa deliberately poses minimal water sourcing impacts to the port
 communities in regions experiencing water scarcity or restrictions. Optimization of water use
 efficiency for all our shipboard operations is a key part of Costa’s management system; in this
 sense the debut of Costa Smeralda marks an important milestone insofar as in addition to
 achieving optimum performance with 100% of water produced directly on board, the new
 technologies installed on board the flagship allow a drastic reduction in water consumption in
 daily operations. For example, the shipboard laundries are equipped with cutting-edge tunnel
 washers which, with their internal extraction and recycling system, enable water savings of
 50% for each kilogram of washing. Meanwhile, our new Meiko M-IQ dishwashers guarantee
 a 35% reduction in daily water consumption, while the new faucets and showers enable an
 additional 30% saving. Costa engages its guests, promoting their responsible consumption of
 water, by means of a video campaign called Stop the Drop; the effectiveness of the message
 is reflected by the fact that we achieved an overall reduction per capita water consumption on
 board of some 1.32% compared to 2018.














 -1.32%   +13%   23.71%   76.29%

 TOTAL WATER   WATER PRODUCED   WATER BUNKERED   WATER PRODUCED
 CONSUMPTION     ON BOARD    FROM PORT   ON BOARD
 (per person per day)     compared to 2018  FACILITIES
   32   33   34   35   36   37   38   39   40   41   42