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SEA
IONI
STIONE ACQUE
ANTICORRUZIONE
RISPETTO STANDARD PRODOTTO
SOSTENIBILITÀ PRODOTTO
CUSTOMER SATISFACTION
NCE AMBIENTALE
DIPENDENTI
PRIVACY OSPITI
CONDIZIONI DI LAVORO
PPO CAPITALE UMANO
SALUTE E SICUREZZAOSPITI ED EQUIPAGGIO
SALUTE E SICUREZZA SUL LAVORO
I
ANI
COINVOLGIMENTO STAKEHOLDE
RISPETTONORMATIVE DI SETTORE
EFFICIENZA ENERGETICA
COMPLIANCEWITH PRO UCT STANDARDS
STOMER SATISFACTION
WORKFORCE
MANAGEMENT
GUEST PRIVACY
OCCUPATIONAL HEALTH & SAFETY
STAKEH DER GAGEMENT
CAPITAL
PMENT
HEALTH & SAFETY OF CREWAND GUESTS
COMPLIANCEWITH SECTOR REGULATIONS
ENERGY EFFICIENCY
HTS
TER MAN GEMENT
ENVIRONMENTAL
COMPLIANCE
TI- R UPTION
U AI A
ITY OF PRO UC S
WORK CONDITIONS
HIGH
That these are indeed considered
central issues by stakeholders is
confirmed by the fact that they are
basically in line with those identified by
Carnival Corporation’s own materiality
analysis. In terms of specific plans and
programs, Costa Cruises – following
the findings of the materiality analysis
and in line with Carnival Corporation’s
2020 Sustainability Goals
laying
down specific environmental, social and
governance (ESG) objectives – continued
to work on projects concerning:
Review of the food&wine experience
focusing on the need to ensure a balanced
diet
Integration of sustainability principles
into the management of purchasing
with a particular focus on the food &
beverage segment
Fostering and development of policies
on diversity and inclusion
Greaterengagementwithstakeholders
in the ports of call in general and Costa’s
homeport of Savona in particular and
definition of a medium-to-long term
development plan.