Page 144 - SUSTAINABILITY REPORT 2016

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(LA6) Absenteeism rate (*) U.m. 2014 2015 2016 sUPPLY chAiN
total accidents (*) no. 11 15 13
- In the workplace 4 4 6 (g4-12) suppliers U.m. 2014 2015 2016
- Outside the workplace 7 11 7 current suppliers (*) no. 8,860 10,032 8,744
Day off no. 198 411 533 Suppliers qualified during the year 775 1,098 2,166
- Days of absence due to workplace injuries 30 54 217 (*) includes the categories food & beverage, hotel, technical (services and materials) and fuel.
- Days of absence due to injuries outside workplace 168 357 316 (g4-12) Purchases U.m. 2014 2015 2016
(*) The data refers only to Italy.
distribution of purchases by type (in % terms) %
(LA9) training(*) U.m. 2014 2015 2016 Food & beverage 16 8 39
(*) The sum of the indicators differs from the total shown due to rounding up and down of the figures. Hotel 6 31 8
total hours of training no. 33,081 30,891 23,688 Technical 28 26 28
- Environmental 0 0 0 Bunker 50 35 25
- Health 176 824 0 distribution of purchases by area of procurement (in % terms) %
- Safety 2,060 2,265 1,256 Asia 5 9 13.3
- Security 0 0 0 Europe 85 77 75.9
- Job skills 16,093 10,059 6,509 Middle East 1 1 0.8
- Language 1,166 8,197 8,733 North America and Caribbean 6 8 5
- Managerial 2,753 4,247 3,353 South America 1 2 1.7
- Orientation 1,842 302 600 Rest of world 2 3 3.3
- Train the trainer 1,296 2,768 72
- Other 7,695 2,230 3,166
hours per person no. 23.4 21.5 16.8
total hours of shoreside and shipboard training per year no. 892,322 1,017,119 825,483

(hr3)/(LA16)/(hr12) U.m. 2014 2015 2016
total number of incidents of discrimination and actions taken /
grievances about labor practices / Number of grievances about
human rights
- Reported no. 47 41 41
- Wholly or partly confirmed 3 8 7