Page 82 - SUSTAINABILITY REPORT 2016

YOU PEOPLE 83

HUMAN CAPITAL,

OUR MOST PRECIOUS ASSET

20,193 For an enterprise like ours, operating in a innovate. We do our utmost to foster talent, and management of growth in our new

complex and dynamic business setting, promote diversity and inclusion, capitalize markets; it is designed to integrate into
EMPLOYEES on our multicultural workforce and turn our business model the vital features
the inherent strength of the organization
clearly lies with our people, who are the this into value for guests. Costa’s human of management and development of
decisive factor guaranteeing the success of resources management strategy revolves human capital enabling us to enhance our
the Company over time and our capacity to around the process of transformation competitive advantage and ensure change.

70 DIFFERENT COSTA’S PEOPLE STRATEGY
NATIONALITIES 18,779
AND MORE THAN
35 LANGUAGES
SHIPBOARD 1
(AVERAGE + RESERVE) CAPITALIZE
PERSONNEL ON DIVERSITY AND MULTICULTURALISM
% SHORESIDE
60.7 1,414 2

WOMEN SHORESIDE PROMOTE
PERSONNEL ENGAGEMENT AND EMPOWERMENT
39.3

MEN
14.3 85.7 3 INVEST

WOMEN MEN IN COMPETENCY (SHORESIDE AND SHIPBOARD)

% SHIPBOARD