Page 83 - SUSTAINABILITY REPORT 2016
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YOU      PEOPLE    83




































                                  HUMAN CAPITAL,




 OUR MOST PRECIOUS ASSET




 20,193  For an enterprise like ours, operating in a   innovate. We do our utmost to foster talent,  and  management  of  growth  in  our  new


 complex  and  dynamic  business  setting,   promote diversity and inclusion, capitalize  markets;  it  is  designed  to  integrate  into
 EMPLOYEES  on  our  multicultural  workforce  and  turn  our  business  model  the  vital  features
 the inherent strength of the organization
 clearly lies with our people, who are the   this into value for guests. Costa’s human  of  management  and  development  of
 decisive factor guaranteeing the success of   resources  management  strategy  revolves  human capital enabling us to enhance our
 the Company over time and our capacity to   around  the  process  of  transformation  competitive advantage and ensure change.

 70 DIFFERENT       COSTA’S PEOPLE STRATEGY
 NATIONALITIES    18,779
 AND MORE THAN
 35 LANGUAGES
 SHIPBOARD  1
 (AVERAGE + RESERVE)  CAPITALIZE
 PERSONNEL            ON DIVERSITY AND MULTICULTURALISM
 % SHORESIDE
 60.7  1,414  2



 WOMEN  SHORESIDE    PROMOTE
 PERSONNEL           ENGAGEMENT AND EMPOWERMENT
 39.3


 MEN
 14.3  85.7  3        INVEST


 WOMEN  MEN           IN COMPETENCY (SHORESIDE AND SHIPBOARD)

 % SHIPBOARD
   78   79   80   81   82   83   84   85   86   87   88