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YOU    COMMUNITY  73

                  DIRECT IMPACT ON LOCAL COMMUNITIES











                                                                                                                                                ESTABLISHMENT
                                                                                                                                                OF A SHORESIDE
                                                                                                                                                HOSPITALITY
                                                                                         CONTRIBUTION                                           SYSTEM
                                                                                         TO FOSTERING OF NATURAL,                                                               DEVELOPMENT
                                                                                         ARTISTIC AND                                                                                  OF NEW
                                                                                         CULTURAL HERITAGE                                                                  PROFESSIONALISM
                                                                                                                                                                              AND KNOW-HOW





                                                                                                                                                                                                                          SUPPORT
                                              ECONOMIC                                                                                                                                                          FOR COMMUNITIES
                                              DEVELOPMENT                                                                                                                                                                   IN NEED



                                              and  Marmugao to compensate  were previously largely excluded from
                                              for the lack of local guides who  the benefits of tourism.  Costa also runs
                                              speak the main Western languages,  these tours on weekdays and in the off
                                              interpreters and tour escorts have         season, thereby regulating the flow of
                                              been  recruited from  all  over the        tourists, which consequently becomes
                                              country.  With the support of the          more manageable; this gives our
                                              Indian Government, the Company             guests a more laid back experience and
                                              has  initiated  a  specific  training      at the same time generates year-round
                                              program that includes shipboard            business for the local economy.  Costa
                                              activities.  The shore tour staff on the   Cruises’ idea of sustainable tourism
                                              Costa neoClassica (deployed on the         is  based  on  engaging  with  all  the
                                              India-Maldives itinerary during the        main local institutions and sensitizing                 ITALY’S HISTORIC SMALL TOWNS, A HERITAGE TO BE DISCOVERED AND FOSTERED                    THE FIRST 10 BORGHI
                                              2017/2018 winter season) played an         cruisers so as to encourage more and                                                                                                              CHOSEN BY COSTA
                                                                                         more authentic experiences.  We do our
                                              active part in the induction program.      utmost  to promote these  alternative                   In 2017 the Ministry for Cultural Affairs & Tourism’s Strategic Plan for Tourism underlined the need to   SEBORGA
                                              This type of initiative enhances the       tours among our international clientele,                foster Italy’s so-called borghi, or historic small towns; these are hidden jewels – picturesque places that   LIGURIA
                                              shoreside experience for cruisers          offering them the chance to take part                   are still relatively unknown despite their vast artistic and cultural assets, and consequently full of potential   MONTEMARCELLO
                                              while providing job opportunities          in a new participatory and immersive                    in terms of rethinking tourism according to the guiding principles of sustainability, innovation and   LIGURIA
                                                                                                                                                                                                                                           ARQUÀ PETRARCA
                                              for local young people.                    travel category.  While Costa organizes                 accessibility. Costa Cruises has taken up this challenge and established a partnership with the association   VENETO
                                                                                                                                                 I Borghi più belli d’Italia (“Italy’s finest historic small towns”), which has given rise to an initiative called
                                              In the last few years Costa has gradually   the transport for its guests on shore                  “Historic villages, a heritage to be discovered and fostered”. With the objective of favoring ecotourism   ORVIETO
                                              diversified its range of shore tours,      tours, the other shoreside hospitality                  and supporting the local economy, this project is designed to take our international cruise guests to see   UMBRIA
                                              adding new port calls and excursions       services are provided by local                          some of these little gems and to provide them with a truly authentic, one-off experience. Cruisers are   CIVITA DI BAGNOREGIO
                                              to places off the beaten path. We have     businesses, thus boosting the economy                   escorted by local guides, who help them discover and enjoy the artistic treasures of each place, the local   LATIUM
                                              done so for two reasons: firstly, in       and  encouraging  the  development  of                  history and traditions; visitors’ appreciation is enhanced by food&wine offerings and the chance to see local   LOCOROTONDO
                                                                                                                                                                                                                                           PUGLIA
                                              order to provide new and alternative       entrepreneurial skills.                                 craftsmen at work. 10 of these heritage-listed towns have been added to Costa’s program of shore tours,   CASTIGLIONE DI SICILIA
                                              opportunities for our customers, who are                                                           thus bolstering the development of their amenities for tourists. In most cases the excursions in question   SICILY
                                              increasingly interested in the concept                                                             take place on weekdays and continue also in the off season, this being vital insofar as it guarantees regular   MONTALBANO ELICONA
                                              of social impact travel; and secondly,                                                             income for these small towns. The discovery of these ancient and largely unexplored parts of Italy is a   SICILY
                                              to generate a positive economic impact                                                             starting point for the development of increasingly responsible tourism, the tourism of the future.  Costa   SALEMI
                                              more widely, by including destinations                                                             is determined to play a major part in the Strategic Plan for Tourism and intends to gradually add other   SICILY
                                              that  offer cultural,  historical,  artistic                                                       alternative destinations of this kind to its program of shore tours.                      ATRANI
                                                                                                                                                                                                                                           CAMPANIA
                                              and environmental attractions, but that
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