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YOU      PEOPLE   91


































       OUR HUMAN








       CAPITAL












                                              Costa Cruises’ human capital is  and social relations. Costa’s People
                                              characterized by its rich diversity in terms  Strategy is designed to capitalize
                                              of professionalism, multiculturalism  on diversity and multiculturalism,                                                      20,643 EMPLOYEES             5
                                              and skills; empowerment of our  while promoting engagement and
                                              people is a key policy of the Company,  empowerment and investing in skill and
                                              which always seeks to implement  talent  (both  shoreside  and  on  board).
                                              shared solutions designed to reconcile  Consistent with this approach, the
                                              business demands with those of the  Company encourages feedback from                                         19,186                                                1,457
                                              individual. Particularly with regard to  employees, trade unions and other                                  SHIPBOARD                                              SHORESIDE
                                              employment on board, where crew  employee associations. In line with                                        EMPLOYEES                                              EMPLOYEES
                                              members work and live for months  industry practice, Costa’s remuneration
                                              in  an  industry-specific  situation,  system is structured so as to guarantee                                14.7% WOMEN                                  61.1% WOMEN
                                              everyone’s job satisfaction and personal  wages based on objective criteria                                      85.3% MEN                                 38.9% MEN
                                              motivation are vital for the successful  for all employees, equity and non-
                                              management of communal living  discrimination.                                                     5  100% of employees covered by cruise industry collective bargaining agreements.
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