Page 94 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE

YOU PEOPLE 93
ITALY’S FIRST “SMART” CRUISE COMPANY
In 2017 we launched “Sm@rt Working Costa – Moving Forward!”, a project giving employees
the chance to work remotely (from home or any other convenient location of their choice) one
day a week.
Smart working is nothing short of a workplace revolution: the idea is that you can seamlessly
transition from home to meetings to the office, with the latter becoming a network to all intents
461 and purposes. Projects are assigned with set objectives and measurable results. This program is
EMPLOYEES designed to improve the work-life balance, by allowing employees to work how, where and when
HAVE CHOSEN they choose and reduce commuting time. Costa’s project received the Smart Working Award
SMART 6 WORKING
2017 from the Observatory of the School of Management at Milan Polytechnic, as a model of
excellence and innovation in this field.
According to a study by the Polytechnic’s Smart Working Observatory, the “mobile office” is a
growing trend bringing benefits to employees, companies and – last but not least – the environment.
About 8% of the Italian workforce are engaged in agile working (in 2013 the figure was
60% lower)
An effective Smart Working scheme can result in a 15% increase in individual productivity
(equivalent to a total of €13.7 billion nationally)
One day a week of remote working means around 40 hours less commuting or the
equivalent of 135 kg of CO emissions per year for each worker.
2
6 Data as of March 2018.
Capitalizing on diversity
With employees from 70 different bolster actions and human resources
nations, diversity is one of the management policies focusing on
cornerstones of our human capital cultural pluralism, a key asset for a
management policy. Capitalizing on cruise industry operator. Our action
this diversity means providing an plan aims to achieve integration
inclusive work environment, which and a work environment with
is crucial in the confined spaces equal opportunity for professional
of the ship, and taking advantage advancement, where no form
of the opportunity to enhance of discrimination is accepted.
our service by using our people’s Managing multiculturalism on
variety of thought and their cultural board means harmonizing the work
sensitivity. This is only possible if of many nationalities, creating
you adopt an open approach, foster opportunities for cultural enrichment
talent and creativity, and – above all and finding the right balance for the
– celebrate diversity and inclusion. different professions. Costa Cruises
An integral part of our People has a whistleblowing system for all
Strategy is the Diversity & Inclusion (shoreside/shipboard) employees,
program, which was launched to which they can use to report any