Page 62 - BILANCIO DI SOSTENIBILITÀ 2019 RISULTATI E PROSPETTIVE
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           COSTA





           PEOPLE                                                                                                                                  Attracting, informing



                                                                                                                                                   and instructing

                                                                                                                                                   young people


                                                 Costa has always regarded its human capital as one of its greatest assets, a pool of corporate                                           The younger generations are our future and Costa has always focused on and been
                                                 core competencies further enhanced by the workforce’s cultural and professional diversity.                                               committed to school-to-work transition, liaising with schools and providing employment
                                                 We have over 20,000 employees from 70 countries and 5 continents. The Company’s                                                          opportunities for young people.  We raise awareness of the world of shipping and tourism
                                                 human resources management policies are based on respect and equality of treatment, with                                                 in junior and senior high schools, and organize ship visits, designed as a stimulus for
                                                 personalized career advancement paths and, at the same time, a guarantee of wellbeing and                                                these youngsters to broaden their horizons and consider the possibility of “embarking”
                                                 inclusion in the workplace. Our W.I.D.E. (Warm Hospitality, Innovation, Diversity, Enrichment)                                           on a career at sea. Adequate training is the first step towards increasing your chance of
                                                 corporate values are incorporated in Costa’s People Strategy; they are intended to orient                                                finding a job; every year, Costa arranges a series of training paths providing orientation
                                                 all  employees’  behaviors  and  strategies  towards  common  ideals,  shared  at  all  levels  of                                       and instruction regarding complementary skills required if you join the Company. In
                                                                                                                        1
                                                 responsibility both shoreside and on board. The 35 W.I.D.E. internal ambassadors  are tasked                                             2019 we decided to further extend our tuition for high school pupils, not only in the
                                                 with promoting the values from day to day and defining concrete projects related to this with                                            Region of Liguria but throughout Italy: during the year, 65 students from 8 Italian
                                                 the support of the senior management, who are the first to embody the Company’s W.I.D.E.                                                 regions took part in training schemes (school-to-work transition programs now referred
                                                 values. Fleet coordination with regard to project implementation and training & awareness                                                to as PTCO ) and around 30% of the participants were subsequently offered jobs in
                                                                                                                                                                                                    2
                                                 programs is provided by the shipboard HR Director, who is responsible for these aspects vis-                                             the Company. Once again Costa was part of the work experience initiatives known as
              1  Appointed by means of an internal selection process.  à-vis the crew.                                                                                                    the “Sailor Project – The maritime career vocational ship” with students attending
                                                                                                                                                                                          from all over Europe. We also participated in the Salone Genovese Orientamenti, with
                                                                                                                                                                                          prizes awarded to the best students from the University of Genoa. Similarly, in the Share
                                                                                                                                                                                          a Meal contest, promoted by Knorr in collaboration with the World Food Programme,
                                                                                                                                                                                          Unilever Food Solutions and Ballarini, the two winners – students from Milan’s Istituto
                                                                                                                                                                                          Alberghiero Paolo Frisi – took part in a made-to-measure educational program on board
                                                                                                                                                                                          Costa Fortuna under the supervision of our Chef Gennaro Chiatto. The pair that came
                                                                                                                                                                                          second won a training experience at the Villa Figoli Hôtellerie Academy in Arenzano,

                                                                                                                                                  2  Percorsi per le competenze trasversali e per l’orientamento.  near Genoa.





                                                                                                                                                   EXTERNAL TRAINING
                                                                                                                                                   OFFER




                                                                                                                                                                                             65                    25                    356                  35
                                                                                                                                                                                          STUDENTS               TRAINING             STUDENTS              CADET
                                                                                                                                                                                          from high schools      COURSES              TRAINED               OFFICERS
                                                                                                                                                                                          in 8 regions took      with the support     by means              (20 Engine and 15
                                                                                                                                                                                          part in training       of the European      of initiatives        Deck) trained at
                                                                                                                                                                                          courses on board       Social Fund          supporting            the Accademia
                                                                                                                                                                                                                                      organizations         del Mare and hired
                                                                                                                                                                                                                                      and associations      by the Company
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