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 NOTES





 CONCERNING





 THE METHOD









 Costa  Crociere  S.p.A.’s  Sustainability  Report  2019  (hereinafter  “the  Report”  or  “the   the table in the appendix.
 document”) is the fourteenth edition of this document, which is a tool of communication   Sustainability context and materiality
 and  accountability  designed  to  convey  transparently  and  in  detail  the  Company’s   The  issues  discussed  herein  were  chosen  according  to  priority,  i.e.  defining    the
 commitment to sustainable development and responsible innovation and the associated   significance  of  each  issue  by  considering  its  centrality  as  perceived  not  only  by  the
 results achieved.                               Company but also by its stakeholders. In addition, as part of the analysis for the reporting
                                                 period,  it  was  deemed  useful  to  examine  the  relevant  material  issues  in  relation  to
 In line with previous years, the Sustainability Report 2019 has been drawn up according   national and international best practices, in the cruise industry and beyond, and to use
 to the 2016 Global Reporting Initiative (GRI) standards, with a compliance level “in   these as a benchmark for Costa’s performance.
 accordance-core”.                               The choice of topics dealt with, as well as the scope and range of performance indicators,
                                                 are consistent with the material issues for the Company and linked to the GRI Standards.
 The Report is intended to provide an overview of the Company’s capacity to contribute   The in-depth discussion of certain topics also voluntarily takes into account the issues
 to the United Nations 2030 Agenda and, together, create long-term value for all our   dealt with by Legislative Decree no. 254/2016, which transposes into Italian law the
 stakeholders. Each section describes the links between Costa’s objectives and actions,   European Directive on non-financial reporting.
 and the Sustainable Development Goals (SDGs). Agenda 2030 constitutes the framework   Costa Crociere S.p.A.’s sustainability framework also includes a discussion of the issues
 in which the Company locates its responsible innovation policies and the basis for its   identified by Carnival Corporation & plc. This led to the development and review of the
 Sustainability Plan, aimed at the creation of partnerships and projects implementing   sustainability plan and strategy; more specifically, some parts of the Sustainability Plan
 best  practices  that  will  benefit  the  community  and  the  economy,  while  mitigating   were revised so as to incorporate the progress made with regard to certain issues that
 environmental impact and guaranteeing safety.   have become increasingly important for the Company.

 Report boundary and reporting process           Clarity
 The Sustainability Report is drawn up annually by Costa Crociere S.p.A.’s Sustainability and   The Sustainability Report is designed so as to be readily understandable and it is written
 External Relations Department, which engages the relevant corporate functions involved in   in plain, simple language mirroring the style used in Costa’s institutional communication
 the data gathering process.                     generally. Where relevant, the Report provides links to other documents or websites,
 The  information  presented  has  been  obtained  from  Costa’s  in-house  IT  systems  and   including references to non-Company sources.
 databases, and validated by the data owners. The report boundary for non-financial data
 covers operations and activities performed in 2019 by Costa Crociere S.p.A (excluding AIDA   Balance and comparability
 Cruises). Conversely, the Added Value and financial data concern the Costa Crociere Group,   Where available, figures are provided illustrating the trends for the 3-year period 2017-
 also comprising the other brand AIDA Cruises as well as Costa Cruises, and refer to the civil   2019. The Report discloses all relevant indicators and topics, irrespective of whether the
 code balance sheet as approved by the Shareholders’ Meeting. Where information pertains   results are favorable or unfavorable compared with previous reporting periods.
 to  any  other  definition  of  the  report  boundary,  specific  mention  of  this  is  made  in  the   Where meaningful comparison is not possible, this is due to:
 discussion of the particular performance indicator concerned. For the sake of completeness   1) information not reported in previous years and which would have been impractical
 and internally consistent presentation of information, the organizational dimension includes   to collect;
 data updated at the time of drafting the Report (May 2020).  2)  use  of  different  calculation  methods  from  those  adopted  previously.  For  some
                                                 indicators, only qualitative information about results or outcomes is presented.

 The  main  reporting  principles,  in  accordance  with  those  laid  down  by  the  GRI  and
 appropriately applied and adapted to the operating context of Costa Crociere S.p.A., are set
 out below. For details of the proper coverage of the standard disclosures and indicators, see
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