SUSTAINABILITY REPORT Results for 2015 and outlook for the future

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79
YOU
Capitalizing on our expertise
in a center of excellence
The opportunity of capitalizing on our pool of expertise combined with
the need to advance the organization and respond to the evolution
of the cruise industry led to the setting-up of Carnival Maritime, the
new center of excellence for Marine Operations based in Hamburg
and tasked with management of all technical matters for the ships
operated by the brands Costa Cruises, Costa Asia and AIDA.
This new Marine Service Unit will serve the Costa Crociere Group
of the future, ensuring cutting edge Marine, Technical and HESS
management and constituting a highly innovative industry model.
The new facility brings together international expertise and best
practices from operating units in Italy (Genoa) and Germany (Rostock)
including Marine HR and the monitoring functions, which are crucial
factors in terms of successful coordination between the ships and
Carnival Maritime’s shoreside units. Carnival Maritime will help bring
about the further growth of the Company; one of its main tasks will
be to design and develop new generation ships, which will be more
environmentally friendly, technologically advanced and equipped with
ultra-modern amenities providing a unique cruise experience*.
CREATING OPPORTUNITIES
AND MANAGING ORGANIZATIONAL
DEVELOPMENT
For Costa Cruises the enhancement of
individual expertise and talent is the
most important way of bringing about
the development of its human capital
and of its corporate organization.
All the management processes handling
the stages of selection, training, skills
development, definition of objectives
and evaluation of performance are
applied with a view to providing
opportunities for integration and
professional advancement in a
multicultural working environment.
In 2015 the Company focused in
particularonareviewofHotelOperations
positions and responsibilities. The
review of career paths and consequent
updating of Job Descriptions involved
around 140 posts.
Costa’s global dimension and the
specificity of the cruise business enable
a wide range of structured career
paths. In accordance with the strategic
approach, positions vacant are filled
mainly by means of structured paths
of internal mobility, managed partly by
the use of the Job Posting Opportunities
section of the corporate intranet, used
as a job search engine and showing
positions available within the Company
worldwide. Job rotation is encouraged
among Costa’s Italian employees also so
as to favor career development abroad.
During the reporting period 64 positions
were advertised and filled (including 6
by means of internal channels).
In line with the principles of corporate
responsibility and with stakeholders’
interests, Costa Cruises liaises productively
with trade unions and employers’
associations on all levels.
By means of ongoing dialogue with
all industrial relations stakeholders,
the Company seeks to obtain shared
solutions and deal with possible critical
issues using constructive arguments
and reasoning; the ultimate aim is to
reconcile the needs of the business with
those of the individual.