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YOU
It is our job to make sure Costa Cruises’ guests enjoy a unique, one-of-a-kind
experience on board our ships and to
accompany them on a voyage of
discoverytodifferentplacesandcultures
.AtCostawebelieve that integrating
sustainability aspects into the mix on board and ashore enhances the value of
the vacation. Accordingly, we always seek the involvement of all the stakeholders
who help organize the cruise holiday, this also
acting as a driver of continuous
product innovation
. We want our customers to play an active part in this and,
therefore, we encourage them to have their say in the decision-making process
with a view to influencing our future development.
CUSTOMER
CENTRICITY