Page 27 - SUSTAINABILITY REPORT 2016

GOVERNANCE 27
SUSTAINABLE DEVELOPMENT GOALS:

ACTIONS AND COMMITMENTS ACTIONS AND COMMITMENTS OPERATIONAL LICENSE TO INNOVATION

RISK OPERATE & GROWTH

ACTIONS AND COMMITMENTS OPERATIONAL LICENSE TO INNOVATION Generation of employment opportunities by policies of international recruitment and
RISK OPERATE & GROWTH hiring of employees from developing countries.
Support in the creation of new local economies in developing countries and support for Social initiatives and projects supporting disadvantaged people in local communities at
overall improvement of working conditions. ports of call (impact cruises).

Partnerships with NGOs directed at transferring skills and know-how so as to reinforce
the path to development for disadvantaged sections of society. New ships designed according to sustainability criteria and a holistic approach based
on a fl oating "smart city".
Procurement policies ensuring sourcing of fresh foodstuff s based on criteria of proximity
and seasonality (inclusion of local suppliers). Memorandum of Understanding with the homeport of Savona for sustainable
development of the cruise industry in the town.
Selection of partners committed to sustainability of the food supply chain.
Public awareness campaign, directed at the townspeople of Savona, for the separate
Review of food preparation processes on board so as to enhance quality and reduce collection of aluminum.
wastage.
Reduction of waste generated by shipboard operations by 5% by 2020 (relative to
Utmost attention to health, safety and security on board (guests and crew) beyond mere 2010 baseline).
compliance with legal standards. 100% of shipboard waste collected, separated and disposed of at port reception facilities
Raising awareness of guests and crew regarding a healthy lifestyle and responsible able to guarantee recycling.
consumption. Optimization of management of discharge of wastewater, in compliance with internal
requirements stricter than the legal standards.
Professionalization of young people in the hospitality and tourism industry by means Initiatives and programs to sensitize guests and crew to the importance of responsible
of partnerships with training schools set up by Costa in Italy and around the world. consumption of resources on board.

Continuous development of specialized skills for shipboard personnel (seafarers and Use of low sulfur fuel in Emission Control Areas.
hotel dept staff ) in line with industry changes (technology and product).
Development and implementation of Eco Exhaust Gas Cleaning System to remove more
Implementation of a specifi c program to gradually redress the gender (im) balance on than 90% of pollutants from exhaust gases fl eetwide.
board, especially in key positions.
Gradual introduction of LNG-propelled next-generation cruise ships.

Optimization of water management (increased shipboard water production), recycling
and use effi ciency (+5% by 2020, relative to 2010 baseline). Full compliance with international regulations and with stricter internal requirements
governing disposal of wastewaster and waste, the marine environment and ecosystems.
Selection of shoreside sources for bunkering in geographical areas where water is
abundant. Extended operation of the Advanced Wastewater Purifi cation System (AWWPS)
fl eetwide by 2020 (+10% compared to 2014).
Implementation of fl eetwide energy effi ciency program with the gradual introduction of Prevention of inadvertent introduction of invasive, non-indigenous species by means of
technology for the reduction of consumption and voyage optimization. specifi c systems such as sequential ballast water exchange.
Framework agreement with the CNR supporting in-depth study of oceanography and
Opening of new routes and itineraries globally. marine science topics.

Defi nition of shore tours designed to promote and foster the cultural heritage and Partner of the Whalesafe LIFE+ Project respecting the migratory patterns of whales.
identity of the places visited.
Implementation of the Giglio Island marine environment restoration program.
Creation of jobs in allied industries (logistics, procurement and tourism services) in the
places visited. Planning of procurement (fresh food and water) so it is carried out in areas where
there is no shortage of supplies.
Economic and social benefi ts in local communities thanks to the professionalization of
shipboard personnel (development of specialized tourism and hospitality skills).
Implementation of anti-corruption policy and promotion of the need to respect human
Implementation of Costa's Code of Conduct and Ethics and introduction of the Anti- rights.
Slavery Code also applicable to partners and suppliers. Governance of sustainability and sharing of information: management of the
sustainability plan and roadmap, production of the Sustainability Report.
Stimulate innovation of the industry through development of the new LNG ships and
partnerships with specialized shipyards. Consultation with ministries and Italian embassies; dialogue with governments and
institutions in the countries we sail to, aimed at fi nalization of the activities carried out
Incentives to develop and upgrade port infrastructure for LNG bunkering. locally (itineraries, port calls).
Structured dialogue and collaboration with public and private stakeholders to
identify shared value projects (enhancement and capitalization) that contribute to the
Contribution to innovation of systems in logistic hubs so as to optimize the supply chain dissemination of eco-friendly technologies and the sharing of know-how and skills to
(quantities and delivery times) for the goods required on board. support sustainable development.