Page 26 - SUSTAINABILITY REPORT 2016

GOVERNANCE 27
SUSTAINABLE DEVELOPMENT GOALS:
ACTIONS AND COMMITMENTS
ACTIONS AND COMMITMENTS OPERATIONAL LICENSE TO
RISK OPERATE
Support in the creation of new local economies in developing countries and support for
overall improvement of working conditions.
Partnerships with NGOs directed at transferring skills and know-how so as to reinforce
the path to development for disadvantaged sections of society.
Procurement policies ensuring sourcing of fresh foodstuff s based on criteria of proximity
and seasonality (inclusion of local suppliers).
Selection of partners committed to sustainability of the food supply chain.
Review of food preparation processes on board so as to enhance quality and reduce
wastage.
Utmost attention to health, safety and security on board (guests and crew) beyond mere
compliance with legal standards.
Raising awareness of guests and crew regarding a healthy lifestyle and responsible
consumption.
Professionalization of young people in the hospitality and tourism industry by means
of partnerships with training schools set up by Costa in Italy and around the world.
Continuous development of specialized skills for shipboard personnel (seafarers and
hotel dept staff ) in line with industry changes (technology and product).
Implementation of a specifi c program to gradually redress the gender (im) balance on
board, especially in key positions.
Optimization of water management (increased shipboard water production), recycling
and use effi ciency (+5% by 2020, relative to 2010 baseline).
Selection of shoreside sources for bunkering in geographical areas where water is
abundant.
Implementation of fl eetwide energy effi ciency program with the gradual introduction of
technology for the reduction of consumption and voyage optimization.
Opening of new routes and itineraries globally.
Defi nition of shore tours designed to promote and foster the cultural heritage and
identity of the places visited.
Creation of jobs in allied industries (logistics, procurement and tourism services) in the
places visited.
Economic and social benefi ts in local communities thanks to the professionalization of
shipboard personnel (development of specialized tourism and hospitality skills).
Implementation of Costa's Code of Conduct and Ethics and introduction of the Anti-
Slavery Code also applicable to partners and suppliers.
Stimulate innovation of the industry through development of the new LNG ships and
partnerships with specialized shipyards.
Incentives to develop and upgrade port infrastructure for LNG bunkering.
Contribution to innovation of systems in logistic hubs so as to optimize the supply chain
(quantities and delivery times) for the goods required on board.
ACTIONS AND COMMITMENTS OPERATIONAL LICENSE TO INNOVATION
RISK OPERATE & GROWTH
INNOVATION Generation of employment opportunities by policies of international recruitment and
& GROWTH hiring of employees from developing countries.
Social initiatives and projects supporting disadvantaged people in local communities at
ports of call (impact cruises).
New ships designed according to sustainability criteria and a holistic approach based
on a fl oating "smart city".
Memorandum of Understanding with the homeport of Savona for sustainable
development of the cruise industry in the town.
Public awareness campaign, directed at the townspeople of Savona, for the separate
collection of aluminum.
Reduction of waste generated by shipboard operations by 5% by 2020 (relative to
2010 baseline).
100% of shipboard waste collected, separated and disposed of at port reception facilities
able to guarantee recycling.
Optimization of management of discharge of wastewater, in compliance with internal
requirements stricter than the legal standards.
Initiatives and programs to sensitize guests and crew to the importance of responsible
consumption of resources on board.
Use of low sulfur fuel in Emission Control Areas.
Development and implementation of Eco Exhaust Gas Cleaning System to remove more
than 90% of pollutants from exhaust gases fl eetwide.
Gradual introduction of LNG-propelled next-generation cruise ships.
Full compliance with international regulations and with stricter internal requirements
governing disposal of wastewaster and waste, the marine environment and ecosystems.
Extended operation of the Advanced Wastewater Purifi cation System (AWWPS)
fl eetwide by 2020 (+10% compared to 2014).
Prevention of inadvertent introduction of invasive, non-indigenous species by means of
specifi c systems such as sequential ballast water exchange.
Framework agreement with the CNR supporting in-depth study of oceanography and
marine science topics.
Partner of the Whalesafe LIFE+ Project respecting the migratory patterns of whales.
Implementation of the Giglio Island marine environment restoration program.
Planning of procurement (fresh food and water) so it is carried out in areas where
there is no shortage of supplies.
Implementation of anti-corruption policy and promotion of the need to respect human
rights.
Governance of sustainability and sharing of information: management of the
sustainability plan and roadmap, production of the Sustainability Report.
Consultation with ministries and Italian embassies; dialogue with governments and
institutions in the countries we sail to, aimed at fi nalization of the activities carried out
locally (itineraries, port calls).
Structured dialogue and collaboration with public and private stakeholders to
identify shared value projects (enhancement and capitalization) that contribute to the
dissemination of eco-friendly technologies and the sharing of know-how and skills to
support sustainable development.