Page 101 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE

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state-of-the-art Academy of Advanced foster talent throughout the tourism
Training for Shipboard Hotel value chain – from food service
Services. During the reporting period (Academia Barilla, Cantine Ferrari,
the following additions were made to Università del Caffè Illy, Università
the curriculum: the first Istruzione degli Studi di Scienze Gastronomiche
Tecnica Superiore (ITS) training di Pollenzo, Centro Arte, Scienza e
course for shipboard pastry chefs Tecnologia dell’Alimento) to all-round
SHORESIDE and bakers and two new courses for hospitality industry training (Master’s
TRAINING HOURS Guest Service and Cruise Staff. The in Tourism at the Universities of
22.7 SHORE tuition is intended for people who are Genoa and Lecce).
unemployed or first job seekers, with Also in 2017, Costa launched the
88.27 SHIP
guaranteed employment on board for first ever school-to-work transition
all those who successfully complete scheme in the industry: 4 female
TOTAL TRAINING HOURS their studies. high school students were given the
1,099,154 Key aspects for the Company include chance to embark and obtain hands-

the food experience on board and on experience of a career on board machinery space and the emergency and proficiency in the intricacies
the associated systematic review we at the guest services reception desk systems. Every year around 4,000 of and challenges of navigation and
conducted of our food preparation and shore tours office. Costa Cruises’ the Corporation’s officers take part shipboard employment generally
processes in accordance with the commitment to training young in this superior maritime training is a basic part of the Company’s
criteria of sustainability, healthy people for the tourist industry was experience. The simulators provide approach to human resources and
nutrition and reduction of wastage recognized by Confindustria (General a wide array of scenarios and sea each employee takes part in highly
(see page 106). In addition to specific Confederation of Italian Industry), conditions, including ship traffic and specialized skills development courses
courses dealing with these issues, the who awarded the Company the Bollino weather events, and guarantee rigorous according to their position and level
School of Trades project continued di Qualità Educativa, certifying best safety training. Continuous training of responsibility.
in 2017; this initiative, managed in practices in school-to-work transition
partnership with leading Italian food for students from secondary schools
brands, sees the direct involvement and technical institutes. TRAINING AND EMPLOYMENT
of our food handlers and other In addition to hotel and hospitality
key personnel in highly specialized training, there is a focus on
seminars and workshops held by our instructional and ongoing training of
partners at their training facilities. deck, engineering and environmental
A similar approach is used with our officers. This is carried out by
shore tours personnel, who attend a Carnival Maritime, notably at Carnival 8 ACCADEMIA FUNDED HOSPITALITY SCHOOL
training program dealing with the Corporation’s Arison Maritime TRAINING SCHOOLS DEL MARE PRE-EMBARKATION ACADEMY OF TRADES
art of storytelling run by external Center, recognized as being the WORLDWIDE 25 TRAINING VILLA FIGOLI 93
6
(EUROPEAN SOCIAL FUND
partners and designed to enhance our most progressive maritime center of 2,250 ENGINE AND REGIONAL & FSE COURSES PARTICIPANTS
employees’ communicative skills and its kind in the world for training and TRAINEES CADET PROVINCIAL PUBLIC BODIES) 96
15
the way they describe the locations continually improving industry-wide (ORIENTATION OFFICERS SESSIONS TRAINEES
visited on our excursions. safety and excellence. This facility COURSE) 25 384
Costa Cruises has set up a number of features state-of-the-art equipment 75 % DECK TRAINEES
partnerships with leading Italian and and instructional tools including OF CADET 175
international universities, building cutting-edge full-mission bridge and TRAINEES OFFICERS TRAINEES HIRED
the professional skills of many crew engine room simulators providing HIRED
IN 2017
members. The Company has long- participants with access to the visual
term alliances with several prestigious environments of some of the world’s
academic institutions, the aim being to main cruise ports, the operation of the