Page 102 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE
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                                              Personal  and professional development  a managerial pool that is ready to                        senior managers.                            Health and Safety first
                                              is one of the cornerstones of Costa’s  tackle new challenges and work                             Internal mobility is an important
                                              human       resources      management in increasingly complex positions.                          means      of    aiding     professional For Costa Cruises, protecting the
                                              strategy.  Similar to the approach  Mentoring and business coaching for                           advancement       and     disseminating health and safety of its employees
                                              used on board, our  shorebased  people in key positions are also used                             best practices across  the  Company;  is a top priority. We do our utmost,
                                              employees  also  follow  specific  to  improve managerial competency                              the empowerment of Costa’s human  above and beyond compliance
                                              training and  development  paths  and foster the critical thinking                                capital is also brought about by job  with  regulatory requirements, to
                                              aimed at enhancing decision-making,  needed to support Costa’s growth                             rotation  and  filling  positions  vacant  guarantee a safe workplace ashore
                                              managerial skills and leadership.          in line with its strategic positioning.                by recruiting internally. This develops  and – above all – on board.   We
                                              Costa has personalized leadership  Consistent with this long-term                                 cross-functional competence and  have  continuous  job-specific  safety
                                              programs for managerial  positions  approach is our management of the                             improves teamwork.                          training programs and these are
                                              with the objective of ensuring talent  talent pool, with structured paths to                      Specialized training is, of course,  particularly intensive for deck and
                                              development and career advancement.  professional growth and mechanisms                           essential  for  a  business  operating  engine crew members. General
                                              In 2017, in order to hone managerial  in place to identify talent and reward                      in the cruise industry and Costa  health and safety training in Costa’s
                                              skills and develop leadership, we  performance.                                                   provides it using two main methods:   shoreside offices is provided in the
                                              launched several programs designed  As is the case for other career paths,                        e-learning platforms and partnerships  classroom with practical courses for
                                              to respond to specific needs that had  job rotation and cross-functional                          with professional training schools.  In  First Aid & Emergency Responders.
                                              emerged.                                   expertise are central elements in                      both cases the aim is to guarantee  In 2017 the Company delivered
                                              As part of our medium to long term  guaranteeing the necessary all-round                          consistently high quality in all areas  148,251  health  &  safety  training
                                              business growth plan, we require  professional experience for our future                          of the Company’s business.                  hours, including distance learning.





                                                   SPECIALIZED TRAINING TO COMBAT UNEMPLOYMENT


                                                   Sustainable economic growth requires the creation of job opportunities in secure work    acknowledged in the European Pact for Youth, a mutual engagement of business
                                                   environments. Regrettably, in many countries the unemployment rate is currently very     and EU institutions to develop or consolidate partnerships in support of youth
                                                   high,  especially  among  less  educated  sections  of  the  population.  In  Europe  alone,  there   employability and inclusion. In Italy this has led to the establishment of a multi-
                                                                                                                                                                             9
                                                                                     8
                                                   are  approximately  7  million  NEETs , or young people who are economically inactive.   stakeholder network of enterprises  engaged in the promotion of innovative
                                                   Unemployment and underemployment are often linked to a systemic shortage of technical    school-to-work transition models, entrepreneurial skills and quality business-
                                                   and specialized skills. Basic literacy skills across the world have improved substantially but   education partnerships. Quality education is also a way of reducing social
                                                   the same cannot be said with regard to achieving universal education goals for all.      inequality:  it was calculated that for the period 1985–2005 every additional year
                                                   The 2030 Agenda includes two closely related specific educational targets:               of schooling (on average) resulted in a 1.4% reduction in the Gini coefficient ,
                                                                                                                                                                                                                   10
                                                        4.4 By 2030, substantially increase the number of youth and adults who have relevant   one of the most commonly used measures of income and wealth inequality.
                                                        skills, including technical and vocational skills, for employment, decent jobs and
                                                        entrepreneurship.
                                                        8.6 By 2030, substantially reduce the proportion of youth not in employment,
                                                        education or training.                                                             8  Not engaged in Employment, Education or Training
                                                   Clearly then, quality education goes hand in hand with the development of professional   9  In Italy the Piano di Azione (the National Action Plan) is promoted by Fondazione Sodalitas and Banca Etica.
                                                   skills and competencies, and is also a necessary precondition for sustainable development   Costa Cruises has joined the Path 4 Youth network and takes part in its business action programs.
                                                                                                                                           10  Source: United Nations. The Gini coefficient provides an index to measure income inequality in any given
                                                   and the creation of specialized labor. The correlation between employment and education is   country.
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