Page 103 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE

YOU PEOPLE 101

Personal and professional development a managerial pool that is ready to senior managers. Health and Safety first
is one of the cornerstones of Costa’s tackle new challenges and work Internal mobility is an important
human resources management in increasingly complex positions. means of aiding professional For Costa Cruises, protecting the
strategy. Similar to the approach Mentoring and business coaching for advancement and disseminating health and safety of its employees
used on board, our shorebased people in key positions are also used best practices across the Company; is a top priority. We do our utmost,
employees also follow specific to improve managerial competency the empowerment of Costa’s human above and beyond compliance
training and development paths and foster the critical thinking capital is also brought about by job with regulatory requirements, to
aimed at enhancing decision-making, needed to support Costa’s growth rotation and filling positions vacant guarantee a safe workplace ashore
managerial skills and leadership. in line with its strategic positioning. by recruiting internally. This develops and – above all – on board. We
Costa has personalized leadership Consistent with this long-term cross-functional competence and have continuous job-specific safety
programs for managerial positions approach is our management of the improves teamwork. training programs and these are
with the objective of ensuring talent talent pool, with structured paths to Specialized training is, of course, particularly intensive for deck and
development and career advancement. professional growth and mechanisms essential for a business operating engine crew members. General
In 2017, in order to hone managerial in place to identify talent and reward in the cruise industry and Costa health and safety training in Costa’s
skills and develop leadership, we performance. provides it using two main methods: shoreside offices is provided in the
launched several programs designed As is the case for other career paths, e-learning platforms and partnerships classroom with practical courses for
to respond to specific needs that had job rotation and cross-functional with professional training schools. In First Aid & Emergency Responders.
emerged. expertise are central elements in both cases the aim is to guarantee In 2017 the Company delivered
As part of our medium to long term guaranteeing the necessary all-round consistently high quality in all areas 148,251 health & safety training
business growth plan, we require professional experience for our future of the Company’s business. hours, including distance learning.

SPECIALIZED TRAINING TO COMBAT UNEMPLOYMENT

Sustainable economic growth requires the creation of job opportunities in secure work acknowledged in the European Pact for Youth, a mutual engagement of business
environments. Regrettably, in many countries the unemployment rate is currently very and EU institutions to develop or consolidate partnerships in support of youth
high, especially among less educated sections of the population. In Europe alone, there employability and inclusion. In Italy this has led to the establishment of a multi-
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are approximately 7 million NEETs , or young people who are economically inactive. stakeholder network of enterprises engaged in the promotion of innovative
Unemployment and underemployment are often linked to a systemic shortage of technical school-to-work transition models, entrepreneurial skills and quality business-
and specialized skills. Basic literacy skills across the world have improved substantially but education partnerships. Quality education is also a way of reducing social
the same cannot be said with regard to achieving universal education goals for all. inequality: it was calculated that for the period 1985–2005 every additional year
The 2030 Agenda includes two closely related specific educational targets: of schooling (on average) resulted in a 1.4% reduction in the Gini coefficient ,
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4.4 By 2030, substantially increase the number of youth and adults who have relevant one of the most commonly used measures of income and wealth inequality.
skills, including technical and vocational skills, for employment, decent jobs and
entrepreneurship.
8.6 By 2030, substantially reduce the proportion of youth not in employment,
education or training. 8 Not engaged in Employment, Education or Training
Clearly then, quality education goes hand in hand with the development of professional 9 In Italy the Piano di Azione (the National Action Plan) is promoted by Fondazione Sodalitas and Banca Etica.
skills and competencies, and is also a necessary precondition for sustainable development Costa Cruises has joined the Path 4 Youth network and takes part in its business action programs.
10 Source: United Nations. The Gini coefficient provides an index to measure income inequality in any given
and the creation of specialized labor. The correlation between employment and education is country.