Page 137 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE
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 Social Aspect - SHIPBOARD PERSONNEL   SHORESIDE PERSONNEL


 (G4-10) Shipboard employee count  U.M.  2015  2016  2017  (G4-10) Shoreside employee count  U.M.  2015  2016            2017
 Average shipboard employee count(*)  no.  12,173  12,312  12,078  Shoreside employees at 11/30  no.  1,435  1,414       1,457
 (*) The data shown refers to the average number of employees currently embarked.   Note: It is pointed out that, given the nature of the business and the type of planning adopted for shipboard personnel, the average shipboard employee count shown in the table was calculated using the Full-Time Equivalent (FTE) method.
         For the sake of consistency of the figures and reporting, FTE units were also used to calculate the number of shoreside employees.
 Average number of employees in the shoreside reserve pool
 (waiting to replace colleagues currently embarked)  6,549  6,467  7,108  By gender   %
 By gender   %  Women                                                                   59.9             60.7             61.1
 Women   14.8   14.3  14.7  Men                                                         40.1             39.3             38.9
 Men  85.2  85.7  85.3  By age group                                %
 By age group    %  18-25                                                                3.3              3.4              3.0
 18-25  14.8  13.8  15.2  26-30                                                         17.2             15.4             14.5
 26-30  30.1  30.1  28.9  31-35                                                         20.3             21.4             20.7
 31-35  22.6  22.4  21.8  36-40                                                         18.4             17.3             18.3
 36-40  15.1  15.1  14.8  41-45                                                         16.9             17.2             16.1
 41-45  8.1  8.7  9.0  46-50                                                            11.7             13.3             13.2
 46-50  4.2  4.5  4.9  >50                                                              12.3             12.1             14.3
 >50  5.2  5.3  5.4
         By geographical area                                       %
 By geographical area  %
         Italy                                                                          61.6             57.9             56.6
 Italy  12.3  12.0  11.6
         Europe (except Italy)                                                          21.3             20.4             19.4
 Europe (except Italy)  3.8  3.5  3.6
         South and Central America                                                       7.2              6.3              6.0
 South and Central America  12.6  11.9  9.7
         Asia                                                                            7.8             13.4             15.8
 Asia  71.2  72.5  74.8
 Other   0.1  0.1  0.3  Other                                                            2.1               2               2.2
         By type of contract                                        %
 (LA1) Turnover(*)   U.M.  2015  2016  2017
         Open-ended                                                                     87.2              84              82.5
 Terminations / Average employee count  %  20(**)  20.15  22.7
         Temporary                                                                      12.8              16              17.5
 (*) Turnover is intended to mean the ratio between the number of terminations and the average employee count during the fiscal year of reference;  for shipboard personnel, the calculation is based on the average number of employees
 currently embarked and those seafarers not embarked who are waiting to replace their colleagues on board.  %
 (**) Miscalculation in 2015.  By position
 (LA6) Number of injuries  U.M.  2015  2016  2017  Executives                            5.9               5               4.8
 Total  no.  1,013  1,006  1,139  Line managers                                         18.9             17.5             18.2
 - Number of reportable injuries  617  618  715  Employees                              75.1             77.3             76.9
 - Other  396  388  424  Blue collar workers                                             0.1              0.1              0.1
 Days off work (*)  no.  2,269  6,429  2,081  (LA1) Personnel turnover(*)  U.M.        2015             2016             2017
 Index of frequency  2.57  2.51  2.91
         Terminations/Average employee count                        %                   13.6              7.5              6.7
 Index of gravity  9.42  26.16  8.46
         (*) Turnover is intended to mean the ratio between the number of terminations and the average employee count during the fiscal year of reference; for shoreside personnel the calculation is based on the number of employees at the end of
         the fiscal year, plus the number of terminations during the year.
 (LA9) Training(*)   U.M.  2015  2016  2017
 (*) The sum of the indicators differs from the total shown due to rounding up and down of the figures.  (LA3) Return to work and retention rates after parental leave (Italy)(*)   U.M.  2015  2016  2017
 Total hours of training   no.  986,228  801,795  1,066,087                                                                                                                                     %                                         100                            88.90                            94.74
 - Environmental  112,240  55,718  57,447  (*) The method of calculation was changed and updated in 2015.
 - Health  50,232  53,108  61,950  (LA6) Accidents                                     2015             2016             2017
 - Safety   241,328  95,882  84,831
         Days of absence/Days worked                                                    2.82             3.52             2.98
 - Security  30,809  28,616  30,293
         (*) The number of days of absence from work (excluding paid vacation, family leave, study leave and maternity/paternity leave) as a proportion of the total number of days worked.
 - Job skills  356,481  231,159  326,675
 - Language   35,610  24,517  33,878
 - Managerial   39,988  36,285  6,371
 - Orientation  92,533  252,605  427,168
 - Train the trainer  3,348  2,373  3,008
 - Other  23,661  21,533  34,469
 Hours per person    no.  81  65.1  88.27
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