Page 138 - BILANCIO DI SOSTENIBILITÀ 2017 RISULTATI E PROSPETTIVE
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             (LA6) Accidents                                           U.M.                2015             2016             2017                SUPPLY CHAIN
             Total accidents                                            no.                  15               13                7
             - In the workplace                                                               4                6                3                (G4-12) Suppliers                                        U.M.                  2015            2016             2017
             - Outside the workplace                                                         11                7                4                Current suppliers(*)                                      no.                10,032            8,744           11,251
             Days off(*)                                                no.                 411              533               95                Suppliers qualified during the year                                           1,098            2,166            2,239
             - Days of absence due to workplace injuries                                     54              217               55                (*) Includes the categories food & beverage, hotel, technical (services and materials) and fuel.
             - Days of absence due to injuries outside workplace                            357              316               40                (G4-12) Purchases                                        U.M.                  2015            2016             2017
             Frequency index                                            no.                                                                      Distribution of purchases by type (in % terms)            %
             - for accidents at work                                                        1.99             3.27             1.63               Food & beverage                                                                   8              39               35
             - for accidents outside the workplace                                          5.46             3.82             2.18               Hotel                                                                            31               8                5
             Severity index                                             no.                                                                      Technical                                                                        26              28               29
             - for accidents at work                                                        0.03             0.12             0.03               Bunker                                                                           35              25               31
             - for accidents outside the workplace                                          0.18             0.17             0.02               Distribution of purchases by area of procurement (in % terms)   %
              (*) The number of days of absence from work (excluding paid vacation, family leave, study leave and maternity/paternity leave) as a proportion of the total number of days worked.
                                                                                                                                                 Asia                                                                              9             13.3             16.5
             (LA9) Training(*)                                         U.M.                2015             2016             2017                Europe                                                                           77             75.9             74.2
             (*) The sum of the indicators differs from the total shown due to rounding up and down of the figures.                              Middle East                                                                       1              0.8              0.4
             Total hours of training                                    no.               30,891           23,688           33,068               North America and Caribbean                                                       8               5               5.3
             - Environmental                                                                  0                0              341                South America                                                                     2              1.7              2.7
             - Health                                                                       824                0                2                Rest of world                                                                     3              3.3              0.9
             - Safety                                                                      2,265            1,256            1,468
             - Security                                                                       0                0                0
             - Job skills                                                                 10,059            6,509           10,912
             - Language                                                                    8,197            8,733            7,018
             - Managerial                                                                  4,247            3,353            2,168
             - Orientation                                                                  302              600              560
             - Train the trainer                                                           2,768              72              144
             - Other                                                                       2,230            3,166           10,455
             Hours per person                                           no.                 21.5             16.8            22.70
             Total hours of shoreside and shipboard training per year   no.            1,017,119          825,483        1,099,154

             SHORESIDE AND SHIPBOARD PERSONNEL

             (HR3)/(LA16)/(HR12)                                       U.M.                2015             2016             2017
             Total number of incidents of discrimination and actions taken /  no.
             Grievances about labor practices / Number of grievances about
             human rights (via OBC Complaint)
             - Reported on board                                                              6               19               26
             - Dealt with shoreside                                                           2                7                2

             (HR3)/(LA16)/(HR12)                                       U.M.                2015             2016             2017

             Total number of incidents of discrimination and actions taken /
             Grievances about labor practices / Number of grievances about  no.
             human rights (via Carnival Corporation hotline)
             - Reported ship and shore                                                       41               41               77
             - Wholly or partly confirmed                                                     8                7               26
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