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         SHIPBOARD PERSONNEL - HEALTH & SAFETY                                                                                                   GRI 403-2 TYPES OF INJURY AND RATES OF INJURY,
                                                                                                                                                 OCCUPATIONAL DISEASES, LOST DAYS, AND ABSENTEEISM,          U.M.                      2017           2018           2019
         GRI 403-2 TYPES OF INJURY AND RATES OF INJURY,                                                                                          AND NUMBER OF WORK-RELATED FATALITIES
         OCCUPATIONAL DISEASES, LOST DAYS, AND ABSENTEEISM,          U.M.                      2017           2018           2019
         AND NUMBER OF WORK-RELATED FATALITIES                                                                                                   Index of gravity                                             %                        8.46           8.60            7.12
                                                                                                                                                 [number of days of absence/(hours of exposure/24 x 10)] x 200,000.
         - other                                                     no.                        424            266            380                Index of frequency                                           %                           -           0.29            4.67
             Women                                                   no.                          -             60             82                [number of incidents/(hours of exposure/24 x 10)] x 200,000.
             Men                                                     no.                          -            206            298
         At work                                                     no.                          -            719            750                SHIPBOARD PERSONNEL - TRAINING
             Women                                                   no.                                       142            145
                                                                                                                                                 GRI 404-1 AVERAGE HOURS OF TRAINING PER YEAR BY
             Men                                                     no.                                       577            605                CATEGORY                                                    U.M.                      2017           2018           2019
         - Italy                                                     no.                          -             71             78                Total training hours                                         h.                   1,055,087       935,917       1,220,486
             Women                                                   no.                                        14             23                    Women                                                    h.                          -        235,486         280,244
             Men                                                     no.                                        57             55                    Men                                                      h.                          -        700,431         940,241
         - Europe (except Italy)                                     no.                          -             33             22
                                                                                                                                                 Average training hours per person
             Women                                                   no.                                        11              6                Note: The number of employees considered for the calculation of the average training hours is the   h.  -  79*        98
                                                                                                                                                 average number of employees embarked net of the shoreside reserve pool.
             Men                                                     no.                                        22             16                (*) Recalculated based on new criterion.
         - South and Central America                                 no.                          -             84             77                Total training hours during the reporting period by type of tuition
             Women                                                   no.                                        31             28                The breakdown by type of training has been revised and therefore cannot be compared to previous  U.M.  2017  2018   2019
             Men                                                     no.                                        53             49                years. It will constitute the baseline for future years.
         - Asia                                                      no.                          -            522            561                Compliance                                                   h.                          -         31,288          37,710
                                                                                                                                                 Including training on human rights issues.
             Women                                                   no.                                        84             84
             Men                                                     no.                                       438            477                Behavioral                                                   h.                          -         40,290   Merge in the Professional
                                                                                                                                                                                                                                                                   competences
         - other parts of the world                                  no.                          -              9             12                Induction                                                    h.                          -        460,190         611,430
             Women                                                   no.                                         2              4                Language                                                     h.                          -          3,360         3,135,5
             Men                                                     no.                                         7              8
                                                                                                                                                 Leadership                                                   h.                          -              0             84
         Fatalities                                                  no.                          0              0              0
         Total number of lost days due to work-related injuries      no.                          -          2,185           2,014
             Women                                                   no.                                       395            349
             Men                                                     no.                                     1,790           1,665
         At work                                                     no.                          -          1,771           1,579
             Women                                                   no.                                       307            225
             Men                                                     no.                                     1,464           1,354
         - Italy                                                     no.                          -            204            152
             Women                                                   no.                                        78             32
             Men                                                     no.                                       125            120
         - Europe (except Italy)                                     no.                          -             91             56
             Women                                                   no.                                        13             14
             Men                                                     no.                                        78             42
         - South and Central America                                 no.                          -            188            126
             Women                                                   no.                                        80             43
             Men                                                     no.                                       108             83
         - Asia                                                      no.                          -          1,235           1,232
             Women                                                   no.                                       128            131
             Men                                                     no.                                     1,107           1,101
         - other parts of the world                                  no.                          -             53             14
             Women                                                   no.                                         8              5
             Men                                                     no.                                        45              8
         Fatalities                                                  no.                          0              0              0
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