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 GRI 306-1 WATER DISCHARGE BY QUALITY  SHIPBOARD PERSONNEL - SOCIAL ASPECT
 AND DESTINATION  U.M.  2017  2018  2019
 Wastewater  GRI 102-8 INFORMATION ON EMPLOYEES                      U.M.                      2017           2018            2019
 Total wastewater per person per day  liters  196.2  196.88  199.54
    - total gray water  liters  166.8  166.87  169.04  Total shipboard personnel *  no.       12,078         11,793         12,488
         (*) The data shown refers to the average number of employees currently embarked.
    - total sewage   liters  29.4  30.01  30.50
             Women                                                    no.                      1,770          1,805          1,962
 GRI 306-2 WASTE BY TYPE AND DISPOSAL METHOD   U.M.  2017  2018  2019      Men  no.           10,308          9,988         10,526

         Average number of employees in the shoreside reserve pool
 Total shipboard waste produced and disposal method  (waiting to replace colleagues currently embarked)  no.  7,108  7,116   6,500
 Total shipboard waste   Number of employees by employment contract,
 Data includes MARPOL Category F (Operational Waste) as usual. The amount of Category F in cubic  m 3  113,666.4   114,730.02  129,753.27  gender and region  U.M.  2017  2018  2019
 meters was calculated starting from the amount of operational waste discharged ashore (in kg).
 Total daily waste per person  liters   6.4  6.4  6.77  TOTAL         no.                     12,078         11,793         12,488
 Hazardous waste per person   Kg/p  0.039  0.05  0.036      Women     no.                      1,770          1,805          1,962
 Total hazardous waste  Kg   689,960.8  785,985.75  689,985.16      Men  no.                  10,308          9,988         10,526
    - Recycled  Kg   N/A   88,938.42   109,871.97  - Italy            no.                      1,406          1,370          1,394
    - Disposal to shore reception facilities  Kg   689,960.8  697,047.33  580,113.19      Women  no.  328      341             364
 Disposal method  U.M.  2017  2018  2019      Men                     no.                      1,078          1,029          1,030
 Discharged at sea  %  13.17  12.98  15.28  - Europe (except Italy)   no.                       431            438             451
 In accordance with the regulations in force.      Women              no.                       134            145             138
 Landed ashore  %  83.96  84.93  82.43      Men                       no.                       297            293             313
 Incinerated  %  2.87  2.10  2.29  - South and Central America        no.                      1,170          1,045            950
 Recycled  %  N/A  20.52  21.42      Women                            no.                       333            285             268
 Waste recycled by category  U.M.  2017  2018  2019      Men          no.                       838            760             682
 Cat. A (plastic) and Cat. C (domestic waste)  %  25.3  26.20  29.07  - Asia  no.              9,031          8,888          9,623
             Women                                                    no.                       966           1,018          1,176
 Cat. D (cooking oil)  %  47.8  42.23  24.46
             Men                                                      no.                      8,065          7,870          8,447
 Cat. F (Operational Waste)  %  9.3  12.60  14.62
 All hazardous and non-hazardous solid wastes not covered by the other categories. This includes slurries,  - Other parts of the world  no.  41  52  70
 materials used for normal maintenance, cargo stowage and handling, as well as cleaning agents and additives.
             Women                                                    no.                         9             16              15
 SHIPBOARD WASTE CATEGORIES (MARPOL)      Men                         no.                        31             36              55
         GRI 401-1 TOTAL NUMBER OF NEW EMPLOYEE HIRES BY AGE         U.M.                      2017           2018            2019
 Marpol category  Type of waste  Method of disposal  GROUP, GENDER AND REGION
         New hires
 Collected on board in separate containers, subsequently treated
 A - Plastic   Plastic materials.   in compactors to reduce volume and then discharged at port  TOTAL NO.  no.  -  3,859     5,744
 reception facilities.
             Women                                                    no.                                      959           1,208
 Collected on board separately and treated in the pulper for      Men  no.                                    2,900          4,536
 processing in compliance with overboard discharge requirements
 Food wastes (fruit, vegetables, dairy products, meat products
 B - Food  (distance from the coast: 3 nautical miles and 12 nautical miles  TOTAL IN % TERMS  %   -           32.7             46
 and fish etc).
 inside IMO-defined special areas). Alternatively, discharged at      Women  %                                  8.1           9.67
 suitable port reception facilities.
             Men                                                      %                                       24.59          36.32
 Separation at source of: paper, glass, crockery, metal and  Number of new hires by age
 Material generated in the accommodation spaces on board  aluminum. Specificwaste reduction treatment for each particular
 C - Domestic wastes  - under 30                                      no.                          -          3,284          4,747
 the ship, except for gray water.  type: pulping, crushing and/or compacting, incineration (including
 aerosol cans) and discharge at port reception facilities.      Women  no.                                     838           1,044
 Any type of edible oil or animal fat used or intended to be  Collected on board separately and discharged at port reception      Men  no.  2,446  3,703
 D - Cooking oil
 used for the preparation or cooking of food.  facilities.  - 30 to 50 years old   no.             -           559             963
 Ash and clinkers resulting from shipboard incinerators used      Women  no.                                   118             157
 E - Incinerator ashes    for the incineration of garbage, except for plastic products  Collected on board separately and discharged at port reception      Men  no.  441  806
 facilities.
 which may contain toxic or heavy metal residues.
         - over 50                                                    no.                          -            16              34
 All hazardous and non-hazardous solid wastes not covered by  Collected on board separately based on type, classificationand      Women  no.  3  7
 the previous categories. This includes slurries, materials used  assigned European Waste Code (EWC), then discharged at port
 F - Operational      Men                                             no.                                       13              27
 for normal maintenance, cargo stowage and handling, as well  reception facilities. This does not include potentially infectious
 as cleaning agents and additives.  waste from the medical infirmarieson board or oily rags used.
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