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         GRI 401-1 TOTAL NUMBER OF NEW EMPLOYEE HIRES                                                                                            GRI 401-1 TOTAL NUMBER OF NEW EMPLOYEE HIRES BY
         BY AGE GROUP, GENDER AND REGION                             U.M.                      2017           2018           2019                AGE GROUP, GENDER AND REGION                                U.M.                      2017           2018           2019
         New hires                                                                                                                               Turnover
                                                                                                                                                 Turnover is intended to mean the ratio between the number of terminations and the average employee
         Number of new hires by region                                                                                                           count during the fiscal year of reference; for shipboard personnel, the calculation is based on the   %  22.70  26    22
                                                                                                                                                 average number of employees currently embarked and those seafarers not embarked who are waiting
         - Italy                                                     no.                          -            462            532                to replace their colleagues on board.
             Women                                                   no.                                       183            229                GRI 405-1 TOTAL NUMBER OF EMPLOYEES
             Men                                                     no.                                       279            303                BY EMPLOYMENT CONTRACT AND GENDER
         - Europe (except Italy)                                     no.                          -            183            215                Note: Data unavailable due to the different hierarchical composition of the shipbord workforce.
             Women                                                   no.                                        77             67
             Men                                                     no.                                       106            148                GRI 401-3 PARENTAL LEAVE                                    U.M.                      2017           2018           2019
         - South and Central America                                 no.                          -            330            413                Return to work and retention rates after parental leave
             Women                                                   no.                                       117            150                Number of employees that were entitled to parental leave    no.                          -          1,808           1,845
             Men                                                     no.                                       213            263                    Women                                                   no.                                       486            503
         - Asia                                                      no.                          -          2,831           4,485                   Men                                                     no.                                     1,323           1,342
             Women                                                   no.                                       565            752                Number of employees that took parental leave                no.                          -              9              2
             Men                                                     no.                                     2,266           3,733                   Women                                                   no.                                         9              2
         - other parts of the world                                  no.                          -             53             99                    Men                                                     no.                                         0              0
             Women                                                   no.                                        17             10                Number of employees that returned to work in the reporting
             Men                                                     no.                                        36             89                period after parental leave ended                           no.                          -              2              0

         Total terminations                                          U.M.                      2017           2018           2019                    Women                                                   no.                                         2              0
                                                                                                                                                     Men                                                     no.                                         0              0
         TOTAL NO.                                                   no.                          -          4,971           4,099
             Women                                                   no.                                     1,169            953                Number of employees that returned to work after parental leave   no.                     -              0              0
                                                                                                                                                 ended that were still employed 12 months after their return to work
             Men                                                     no.                                     3,802           3,146               Number of employees that should have returned to work
         TOTAL IN % TERMS                                             %                           -          42.14           32.82               after parental leave ended                                  no.                          -              7              9
             Women                                                    %                                       9.91            7.63
                                                                                                                                                 Retention rates of employees that took parental leave        %                           -          0.285              0
             Men                                                      %                                      32.23           25.19
                                                                                                                                                     Women                                                    %                                      0.285              0
         Number of new hires by age
                                                                                                                                                     Men                                                      %                                          0
         - under 30                                                  no.                          -          2,453           2,240
             Women                                                   no.                                       659            556
             Men                                                     no.                                     1,794           1,684
         - 30 to 50 years old                                        no.                          -          2,322           1,689               SHIPBOARD PERSONNEL - HEALTH & SAFETY
             Women                                                   no.                                       499            374                GRI 403-2 TYPES OF INJURY AND RATES OF INJURY,
             Men                                                     no.                                     1,823           1,315               OCCUPATIONAL DISEASES, LOST DAYS, AND ABSENTEEISM,          U.M.                      2017          2018 *          2019
                                                                                                                                                 AND NUMBER OF WORK-RELATED FATALITIES
         - over 50                                                   no.                          -            196            170                The recalculation of the indicators for 2018 is due to a new calculation method whereby the data is now
                                                                                                                                                 comparable.
             Women                                                   no.                                        11             23
             Men                                                     no.                                       185            147                Hours of exposure                                            h.                          -     123,068,432     136,182,113
         Number of new hires by region                                                                                                           Total number of hours worked during                          h.                          -      44,625,307      47,696,303
         - Italy                                                     no.                          -            568            585                the reporting period
             Women                                                   no.                                       189            193                    Women                                                    h.                          -       6,510,099       7,250,691
             Men                                                     no.                                       379            392                    Men                                                      h.                          -      38,115,207      40,445,611
         - Europe (except Italy)                                     no.                          -            215            168                Total number of days of absence during                      no.                      2,081          2,204           2,021
                                                                                                                                                 the reporting period
             Women                                                   no.                                        93             81                    Women                                                   no.                          -            398            351
             Men                                                     no.                                       122             87
                                                                                                                                                     Men                                                     no.                          -          1,806           1,670
         - South and Central America                                 no.                          -            822            542
                                                                                                                                                 Number of incidents                                         no.                      1,139          1,162           1,326
             Women                                                   no.                                       301            220
                                                                                                                                                 - reported                                                  no.                        715            896            946
             Men                                                     no.                                       521            322
         - Asia                                                      no.                          -          3,315           2,744                   Women                                                   no.                          -            192            211
             Women                                                   no.                                       574            446                    Men                                                     no.                          -            704            735
             Men                                                     no.                                     2,741           2,298
         - other parts of the world                                  no.                          -             51             60
             Women                                                   no.                                        12             13
             Men                                                     no.                                        39             47
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