Page 52 - BILANCIO DI SOSTENIBILITÀ 2019 RISULTATI E PROSPETTIVE
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                                                                                                                                                                  SAVONA                       BARCELONA                   MARSEILLE                    TRIESTE

           From infrastructure                                                                                                                                  PALACROCIERE                CRUISE TERMINAL              PROVENCE CRUISE             ADRIATICA
                                                                                                                                                                                                                         TERMINAL
                                                                                                                                                                                                                                                     MARITIME
                                                                                                                                                                CRUISE TERMINAL
           to hospitality                                                                                                                                                                                                                            INITIATIVES S.r.l.
           systems                               To deal with the constant and rapid expansion of the cruise market over the last few years,
                                                 it has been vitally important to further extend the development of a hospitality system
                                                 guaranteeing the quality of the experience for visitors as well as benefits for local residents                  ROME                         VENICE                      NAPLES                       GENOA
                                                 in the destinations called at by the ships.                                                                    CRUISE TERMINAL             VENEZIA                      TERMINAL NAPOLI             STAZIONI
                                                 Also in this regard, Costa Cruises has accompanied the implementation of its industrial plan                   (CIVITAVECCHIA)             INVESTIMENTI                                             MARITTIME
                                                 with an approach based on partnerships with its ports of call and, consequently, with the local
                                                 communities, which are traditionally closely tied to their ports with respect to the economy,
                                                 employment and social cohesion. For this reason, the development of infrastructure has been
                                                 ensured using an advanced tourism and business model that will guarantee economic                                Rome, Cruise Terminal Civitavecchia: in 2019 the town serving as the port for the city of Rome confirmed its place
                                                 development and better opportunities for the local area. Accordingly, the Company has                            as Italy’s busiest cruise port with 2.69 million passenger movements; the major extensions to the facility are the result
                                                 worked to find new terminals and ports and, at the same time, foster the growth of existing                      of a joint collaboration between Rome and Civitavecchia with the involvement of 50 firms, 20 of which based locally.
                                                 ports of call in collaboration with local institutions and port authorities, so as to meet the needs
                                                 of passengers while managing the flow of visitors. In the last few years IMO (International                      Barcelona, Cruise Terminal: under the terms of an agreement with Shell Western LNG, Barcelona is now the main
                                                 Maritime  Organization)  itself  has  focused  attention  on  aspects  related  to  infrastructure,              bunkering center for Costa’s new, LNG-fueled ships. Carnival Corporation’s investment in the construction of the
                                                 this being central to the maritime transport sector; more particularly, IMO has stressed the                     Helix Cruise Center, a terminal that can accommodate and refuel latest generation ships, coincides with the systemic
                                                 importance of upgrading infrastructure as evenly as possible on a global level, especially                       approach designed to support the transformation process necessary to tackle climate change issues.
                                                 in relation to energy efficiency, emission reduction and environmental impact. This is
                                                 readily apparent, for example, in the case of the major upgrading of port system infrastructure                  Marseille, Provence Cruise Terminal: Costa’s main port of call in France and the Western Mediterranean; Costa acts as
                                                 stemming from the introduction of ships powered by LNG (liquefied natural gas).                                  a partner/enabler of cities and competent authorities promoting the research and development of sustainable, scalable
                                                 In the last few years Costa Cruises has carried out this kind of work – involving port services                  solutions applicable to the industry as a whole that can be used in other ports.
                                                 and associated infrastructure – at 8 European terminals: Savona, Barcelona, Marseille,
                                                 Trieste, Rome, Venice, Naples and Genoa. This upgrading and extension work, some of
                                                 which has been done in synergy with other operators, is essential in terms of guaranteeing
                                                 the efficiency of cruise passenger hospitality and management services while handling visitor                                         Our collaborations
                                                 flows rationally based on paths of integrated development.
                                                                                                                                                                                       Blue Maritime Charter: an undertaking with the Grand Port Maritime of Marseille and other
                                                                                                                                                                                       stakeholders   for  a  joint  commitment  to  environmental  protection  (emission  control  and
                                                                                                                                                                                                  6
                                                                                                                                                                                       monitoring) and the creation of a state-of-the art logistics center for bunkering. An integral
                                                                                                                                                                                       part of the project is the establishment of a training program for ship’s officers with specific
                                                                                                                                                                                       modules on safeguarding the marine environment in the vicinity of ports.

                                                                                                                                                                                       ESI (Environmental  Ship  Index)  Implementation Protocol: with the  port of  Marseille.

                                                                                                                                                                                       Genoa  Blue Agreement  promoted  jointly  by  the  Harbor  Master’s  Office  of  Genoa and
                                                                                                                                                                                       Savona, laying down the maximum permitted sulfur content of fuel for ships entering these
                                                                                                                                                                                       ports, with stricter restrictions than those specified in regulations in force elsewhere;
                                                                                                                                                     6  The project partners include other cruise industry
                                                                                                                                                   operators as well as the Marseille Provence Cruise Club,   Blue Flag with the port of La Spezia: signed in October 2019 as part of Costa’s voluntary
                                                                                                                                                  Marseille Fos Port Authority, Provence-Alpes-Côte d’Azur
                                                                                                                                                     SUD Region and Aix-Marseille-Provence Metropolis. engagement.
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