Page 53 - BILANCIO DI SOSTENIBILITÀ 2019 RISULTATI E PROSPETTIVE
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                          SAVONA                       BARCELONA                   MARSEILLE                    TRIESTE

 From infrastructure    PALACROCIERE                CRUISE TERMINAL              PROVENCE CRUISE             ADRIATICA
                                                                                 TERMINAL
                                                                                                             MARITIME
                        CRUISE TERMINAL
 to hospitality                                                                                              INITIATIVES S.r.l.
 systems  To deal with the constant and rapid expansion of the cruise market over the last few years,
 it has been vitally important to further extend the development of a hospitality system
 guaranteeing the quality of the experience for visitors as well as benefits for local residents   ROME   VENICE   NAPLES  GENOA
 in the destinations called at by the ships.  CRUISE TERMINAL   VENEZIA          TERMINAL NAPOLI             STAZIONI
 Also in this regard, Costa Cruises has accompanied the implementation of its industrial plan   (CIVITAVECCHIA)  INVESTIMENTI  MARITTIME
 with an approach based on partnerships with its ports of call and, consequently, with the local
 communities, which are traditionally closely tied to their ports with respect to the economy,
 employment and social cohesion. For this reason, the development of infrastructure has been
 ensured using an advanced tourism and business model that will guarantee economic   Rome, Cruise Terminal Civitavecchia: in 2019 the town serving as the port for the city of Rome confirmed its place
 development and better opportunities for the local area. Accordingly, the Company has   as Italy’s busiest cruise port with 2.69 million passenger movements; the major extensions to the facility are the result
 worked to find new terminals and ports and, at the same time, foster the growth of existing   of a joint collaboration between Rome and Civitavecchia with the involvement of 50 firms, 20 of which based locally.
 ports of call in collaboration with local institutions and port authorities, so as to meet the needs
 of passengers while managing the flow of visitors. In the last few years IMO (International   Barcelona, Cruise Terminal: under the terms of an agreement with Shell Western LNG, Barcelona is now the main
 Maritime  Organization)  itself  has  focused  attention  on  aspects  related  to  infrastructure,   bunkering center for Costa’s new, LNG-fueled ships. Carnival Corporation’s investment in the construction of the
 this being central to the maritime transport sector; more particularly, IMO has stressed the   Helix Cruise Center, a terminal that can accommodate and refuel latest generation ships, coincides with the systemic
 importance of upgrading infrastructure as evenly as possible on a global level, especially   approach designed to support the transformation process necessary to tackle climate change issues.
 in relation to energy efficiency, emission reduction and environmental impact. This is
 readily apparent, for example, in the case of the major upgrading of port system infrastructure   Marseille, Provence Cruise Terminal: Costa’s main port of call in France and the Western Mediterranean; Costa acts as
 stemming from the introduction of ships powered by LNG (liquefied natural gas).  a partner/enabler of cities and competent authorities promoting the research and development of sustainable, scalable
 In the last few years Costa Cruises has carried out this kind of work – involving port services   solutions applicable to the industry as a whole that can be used in other ports.
 and associated infrastructure – at 8 European terminals: Savona, Barcelona, Marseille,
 Trieste, Rome, Venice, Naples and Genoa. This upgrading and extension work, some of
 which has been done in synergy with other operators, is essential in terms of guaranteeing
 the efficiency of cruise passenger hospitality and management services while handling visitor   Our collaborations
 flows rationally based on paths of integrated development.
                                               Blue Maritime Charter: an undertaking with the Grand Port Maritime of Marseille and other
                                               stakeholders   for  a  joint  commitment  to  environmental  protection  (emission  control  and
                                                          6
                                               monitoring) and the creation of a state-of-the art logistics center for bunkering. An integral
                                               part of the project is the establishment of a training program for ship’s officers with specific
                                               modules on safeguarding the marine environment in the vicinity of ports.

                                               ESI (Environmental  Ship  Index)  Implementation Protocol: with the  port of  Marseille.

                                               Genoa  Blue Agreement  promoted  jointly  by  the  Harbor  Master’s  Office  of  Genoa and
                                               Savona, laying down the maximum permitted sulfur content of fuel for ships entering these
                                               ports, with stricter restrictions than those specified in regulations in force elsewhere;
             6  The project partners include other cruise industry
           operators as well as the Marseille Provence Cruise Club,   Blue Flag with the port of La Spezia: signed in October 2019 as part of Costa’s voluntary
          Marseille Fos Port Authority, Provence-Alpes-Côte d’Azur
             SUD Region and Aix-Marseille-Provence Metropolis. engagement.
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